Staff Site Reliability Engineer, AzureAWS

The Staff Platform Engineer is an individual contributor within the SRE / Platform organization responsible for operating maintaining and improving cloudnative platforms that support critical workloads. This role focuses on platform reliability operational excellence and automation ensuring systems are stable scalable and wellrun in production.

The Staff Platform Engineer works primarily on Azurebased platforms while actively contributing to AWS environments as required by current initiatives. This role is executionfocused with strong involvement in daytoday platform operations and continuous improvement efforts.

Key Responsibilities

Platform Operations & Reliability

• Operate and support core platform components including:
  • Cloud infrastructure primitives
  • Kubernetes clusters and supporting services
  • Networking ingress and service discovery
• Ensure platforms meet reliability and availability expectations through proactive monitoring and maintenance.
• Identify operational issues and contribute to improvements that reduce instability and recurring incidents.

SRE Practices & OnCall Support

• Participate in oncall rotations acting as a responder for platformrelated incidents.
• Troubleshoot production issues perform root cause analysis and contribute to postincident reviews.
• Maintain and improve operational runbooks alerts and dashboards.

Automation & Infrastructure as Code

• Implement and maintain InfrastructureasCode for platform resources and environments.
• Contribute to automation initiatives that reduce manual work and operational toil.
• Support standardized deployment upgrade and rollback processes.

Continuous Improvement

• Assist in simplifying day2 operations and improving platform operability.
• Contribute to efforts that reduce Mean Time to Detect (MTTD) and Mean Time to Recover (MTTR).
• Follow established platform standards and best practices providing feedback for improvement.

Collaboration

• Work closely with other platform engineers SREs and application teams.
• Support platform adoption by helping application teams troubleshoot and operate their workloads.
• Escalate complex issues to senior engineers when needed while learning from handson experience.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications :

Basic Qualifications
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters MBA JD MD) or 0 years of work experience with a PhD

Preferred Qualifications
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters MBA JD MD) or up to 3 years of relevant experience with a PhD

Strong hands-on experience with:
* Public Cloud platforms (Azure preferred and AWS)
* Kubernetes at scale (AKS EKS or equivalent)
* Infrastructure as Code (e.g. Terraform)
* Containerized cloudnative microservices architectures

Background in Platform Engineering SRE or DevOps roles supporting production systems and daytoday platform operations.

Strong understanding of:
* Observability tooling and Golden Signals concepts
* Incident management concepts and on-call operations
* Platform reliability availability and operational best practices
* Networking ingress and service discovery in cloud and Kubernetes environments
* Strong collaboration and communication skills

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 131600.00 to 210300.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Full-time