Senior Business Process Consultant

The Senior Business Process Consultant will be the key point of contact within the organization for process improvements to enhance efficiency and accuracy of operations. This role will report directly to the Sr. Manager US Trade Advisory and support consulting managed service post entry and drawback functions.

• Work directly with the Manager Information Systems to understand business requirements and contribute to system enhancements in order to drive efficiencies into operational processes.
• Manage a workboard of strategic initiatives and monitor internal execution as necessary within the relevant product groups.
• Engage in discussions with Sr. Managers and Product Managers on specific functional requirements and propose system enhancements as needed.
• Cascade solutions across Tradewin practice areas to ensure mass adoption.
• Drive direction and contribute to Tradewins AI committee and assist leadership with implementing AI adoption across the practice.
• Engage in software demos and review use cases for new applications as needed.

Qualifications :

• College our University Degree
• Knowledge of CBP systems including ACE as well as brokerage systems;
• Competent PC skills including all Microsoft Office applications including Copilot. The applicant MUST be comfortable reviewing analyzing and manipulating data in both Excel and Access. Power BI and SharePoint experience desired;
• Effective interpersonal skills;
• Able to maintain strong relationships with ALL internal stakeholders;
• Process and operational orientation;
• Able to drive processes and process improvements without supervision.
• Licensed Customs Broker or willingness to obtain LCB within 1-2 years of attaining the position.

Additional Information :

Expeditors offers excellent benefits:

• Paid Vacation Holiday Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus

Remote Work :

No

Employment Type :

Full-time