Operations Manager
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Job Location:
Lenoir, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
Description
Position at Wild Fork Foods
Operations Manager Frozen Food Distribution
The Operations Manager for Frozen Food Distribution is responsible for overseeing end-to-end operations within a temperature-controlled distribution environment. This role ensures efficient receiving storage picking staging and shipping of frozen products while maintaining strict adherence to cold-chain food safety and regulatory standards. The Operations Manager will drive continuous improvement develop standardized processes enhance operational visibility and strengthen cross-functional collaboration to support a high-performance logistics operation.
Essential Tasks and Responsibilities
1. End-to-End Operational Management
Oversee daily frozen distribution center operations including receiving put-away slotting picking staging loading and outbound shipping.
Ensure compliance with temperature control requirements and food safety standards such as FDA and USDA regulations.
Develop and maintain SOPs workflow outlines and operational KPIs for all critical warehouse functions.
Ensure product rotation accuracy using FEFO (First Expired First Out) methodology to maintain product freshness.
2. Continuous Improvement & Process Optimization
Identify and execute opportunities to enhance productivity accuracy throughput and labor utilization.
Apply Lean and Six Sigma tools such as 5S Kaizen Value Stream Mapping and root-cause analysis.
Support operational changes through structured rollout plans training programs and performance follow-up.
Implement dashboards and routines (hourly daily weekly) to improve visibility into operational performance.
3. Safety Compliance & Equipment Management
Ensure full compliance with OSHA food safety cold-chain handling and internal safety protocols.
Manage material handling equipment performance including forklifts pallet jacks and refrigeration systems.
Lead safety training incident investigations corrective actions and compliance reporting.
Promote a strong safety culture through proactive risk identification and prevention strategies.
4. Inventory Control & Accuracy
Oversee cycle counting reconciliation and inventory accuracy processes.
Collaborate with supply planning and quality teams to resolve discrepancies and maintain inventory integrity.
Implement process controls to ensure accuracy in receiving put-away and picking.
Monitor shrink damages and variances developing action plans to reduce loss.
5. Leadership & Staff Development
Lead train and develop warehouse staff including supervisors leads and associates.
Conduct performance management coaching and development planning to build a high-performing team.
Promote a culture of accountability continuous learning and operational excellence.
Ensure adequate staffing levels and manage labor scheduling to support volume demands.
6. Cross-Functional Collaboration
Partner with transportation supply chain planning procurement and quality to ensure seamless execution.
Support initiatives involving new system rollouts process enhancements vendor transitions and cross-dock operations.
Collaborate with senior leadership to provide insights recommendations and operational updates.
Align warehouse execution with broader business strategies and customer service expectations.
Qualifications
Bachelors degree in Supply Chain Operations Management Industrial Engineering or a related field (or equivalent experience).
5 years of experience in warehouse or distribution operations preferably within frozen or food industry environments.
Strong understanding of cold-chain management and food safety regulations.
Proficiency with WMS ERP and productivity reporting tools.
Experience with Lean Six Sigma and continuous improvement methodologies.
Strong analytical abilities with experience using KPIs and performance metrics.
Proven leadership skills with experience managing hourly and supervisory staff.
EOE/Vets/Disability
Required Experience:
Manager
About Company
JBS Foods is a leading global food company, with operations in the United States, Australia, Canada, Europe, Mexico, New Zealand and the UK.
