Global Process Owner Sales (fmd)

For our Global Business Process Excellence Department we are looking for a Global Process Owner Sales (f/m/d).

The Global Process Owner (GPO) Sales is responsible for the end-to-end design governance and continuous improvement of global sales administration processes. The role ensures standardized efficient and scalable processes across regions enabling operational excellence and supporting commercial teams.

The GPO defines global standards drives process harmonization and works closely with regional teams Finance and Digital to optimize performance reduce complexity and support digital transformation.

YOUR NEXT CHALLENGE

• Define andmaintainthegroup-wide end-to-end Salesprocessandglobalminimumstandardsacross all countries

• Drive process standardization across countries business lines and operating units

• Identify opportunities to simplify and streamline sales administration activities

• Establishprocess governanceon how to make the sales process work

• Close collaboration with the Global Process Owners and GBPE Team

• Reduce country-level process variationwhile formalizing and controlling necessary local deviations

• Define andmonitorglobal Sales process KPIsandsteering governance (e.g. Dashboards & Meeting cadence)

• Translateglobal process standards into requirements in partnership withDigital

• Identify automation and digitalization opportunities

• Rollout / support of process related software tools

• Drivecontinuous improvement initiativesto increase efficiency control and commercial effectiveness

• Leadchange management&adoption across country Sales organizations through enablement training&structured rollout support

• Define & manage interfaces to other functional processes (e.g. Marketing)

YOUR PROFILE

• Education/Qualification

  • Bachelors degree(or equivalent experience) in Business Engineering Operations or related field

  • BPM / ProcessMgmt. Certification(e.g. CBPP)

• Business Competence

  • Experience managing or participating in complex cross-functional projects preferably with exposure to process improvement and change management methodologies

  • Excellent process knowledge in Order to Cash/Supply Chain

  • End-to-EndSales & CommercialProcess Design

  • GlobalOperating Model& Governance Frameworks

  • CRM & ERP Process Optimization

  • Pricing Strategy & Commercial Controls

  • Financial Modeling &Business Case Development

  • StrategicStakeholderManagement

  • Executive Communication& Facilitation

  • Conflict Resolution &Alignment

  • Change& TransformationLeadership

  • Structured Problem Solving

  • Fluent in English with excellent verbal and written communication skills. Additional language skills are a plus but not required

• Soft skills

  • Strong stakeholder management negotiation and collaboration skills. Ability to work in multicultural environments and adapt communication styles as needed

  • Experience working in multinational or matrix organizations

  • Ability to work effectively with cross-functional teams fostering trust and cooperation

• Willingness to travel

OUR OFFER

We are convinced that only those who successfully realize their personal goals can also fully contribute professionally. Thats why we offer you attractive benefits such as:

• Flexible working time models with up to 50% remote working within Germany

• 30 vacation days plus additional special vacation days

• Attractive compensation with profit share/bonus Christmas and vacation payment

• Multiple learning & development options: support of job-related further training various technical and leadership development programs

• JobTicket JobBike and further special conditions and discounts for e.g. gyms

• Company fitness room various sports classes health and prevention campaigns

• Individual onboarding with buddy program as well as various networking initiatives (Network of Women International Network etc.)

• Modern headquarters next to the river Neckar with ergonomic workplaces and height-adjustable desks

• Canteen with discounted and healthy meals

• Bicycle and underground parking with charging stations for e-bike and car

... and much more.