HR Help Desk – Mandarin Speaker in Malaysia

Kuala Lumpur - Malaysia

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Are you passionate about helping people and solving problems Join our team as an HR Service Desk Executive and play a key role in delivering exceptional support to employees while ensuring smooth HR operations.

Location: Penang
Working Hours: 8:00 AM 5:00 PM

Requirements

Fluent in Mandarin (spoken & written) and proficient in English
Minimum 1 year of experience in Customer Service / Help Desk / HR Support
Strong communication and problem-solving skills
Customer-focused mindset with a professional and positive attitude
Ability to work in a fast-paced environment and manage multiple requests
Good computer literacy (Microsoft Office HR systems preferred)
High attention to detail and confidentiality

Key Responsibilities

Respond to employee inquiries via phone email or ticketing system
Provide accurate information related to HR policies processes and systems
Maintain confidentiality of employee data and HR records
Escalate complex issues to the appropriate HR teams when necessary
Ensure service quality and SLA targets are met
Collaborate with internal teams to continuously improve HR service delivery

Why Join Us
Be part of a supportive team where your contributions matter. Gain valuable HR experience grow your skills and work in a dynamic environment that values people and performance.

If youre detail-oriented people-focused and ready to grow your HR career wed love to hear from you!

Are you passionate about helping people and solving problems Join our team as an HR Service Desk Executive and play a key role in delivering exceptional support to employees while ensuring smooth HR operations. Location: Penang Working Hours: 8:00 AM 5:00 PM Requirements Fluent in Mandarin (spoke...