Facility Manager, Data Center Engg Ops

Join our dynamic team and become a critical technical leader who ensures the heartbeat of our global infrastructure remains strong and this pivotal role youll be the guardian of our data center operations driving reliability and performance while optimizing operational efficiency across complex technical environments.

Data Center Facility Manger role acts as Amazons front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain operate and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems 3 phase electrical systems that include but not limited to switchgear UPS units PDUs and wet cell batteries and associated systems. Mechanical equipment includes CRAC units centrifugal chillers cooling towers/water chemical systems air handlers and associated systems pumps and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems building automation systems and general facilities equipment.

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

This role supports data centers in various operational stages. The position may be assigned to a facility still under development which could require travel to established locations for training until your designated site becomes fully operational. Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. The position further requires that after start the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements. This position requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities
-Oversee all aspects of the data centers critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements.
-Manage on-site teams of 24x7 shift technicians sub-contractors and vendors ensuring that all work performed is in accordance with established practices procedures and safety protocols.
-Drive safety and security culture and compliance within the team
-Hire coach and promote team members. Responsible for teams career development and performance management
-Promotes healthy team culture and peak morale
-Effectively and efficiently manage the operations budget and expenditures.
-Engage in improvement projects often requiring reaching out to a variety of support teams and drive them from conception to completion.
-Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear generators UPS systems power distribution equipment chillers cooling towers computer room air handlers building monitoring systems etc.
-Utilize root cause analysis and troubleshooting/problem solving skills
-Respond to out-of-hours emergency calls.

- 2 years of people management and team development experience
- 5 years of engineering work managing large-scale services experience
- Experience maintaining SLAs through the implementation of proactive issue detection and reporting
- Experience operating a mission-critical team or product
- High school or equivalent
- Current active US Government Security Clearance of Top Secret with SCI eligibility or above

- 3 years of work in a management position with 5 or more direct reports experience
- 5 years of work in data centers with an emphasis on building and equipment operation experience
- Bachelors degree in Electrical Engineering Mechanical Engineering or a related field
- Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders transformers generators switchgear UPS systems ATS units PDU units chillers pumps air handling units and CRAC units

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Stafford - 129200.00 - 193000.00 USD annually