Senior Monitoring Analyst

Federated Co-operatives Limited (FCL) is hiring a Senior Monitoring Analyst on a permanent basis in our Innovation team.

This position is a remote opportunity and is based across Western Canada.

Be at the centre of keeping critical retail systems running. As the Senior Monitoring Analyst youll shape the enterprise monitoring and observability strategy that protects pointofsale fuel supply chain and customerfacing platforms across the Cooperative Retailing System. This is a highimpact role where your technical leadership directly drives reliability resilience and business outcomes at scale.

What youll do:

• Define and govern the enterprise monitoring observability and alerting architecture across infrastructure applications and business services ensuring alignment with operational security and business requirements.
• Lead monitoring strategy and capability evolution by evaluating emerging technologies defining futurestate observability models and driving architectural improvements to enhance reliability and reduce risk.
• Establish enterprise alerting and oncall operating models including alert quality standards escalation paths and integrations with incident response platforms to improve signal quality and response effectiveness.
• Design enterprise dashboards and service visibility models that deliver actionable operational and business insights for IT leadership service owners and stakeholders.
• Provide senior technical leadership through vendor evaluation and platform strategy architectural oversight crossfunctional collaboration and mentorship to strengthen enterprise monitoring maturity.
• Have 6-9 years of progressively responsible experience in IT Operations monitoring or observability-related roles.
• Have a Bachelors degree in the field of computer science or related field (a combination of relevant education and experience may be considered).
• Hands-on experience administering enterprise monitoring platforms supporting infrastructure and applications.
• Working knowledge of ITIL practices particularly Incident Problem and Event Management.

Who youll work with:
The Team: You will work closely with Monitoring Analysts technical teams and project resources across the organization acting as the enterprise monitoring subject matter expert. This role operates with a high degree of independence under the general direction of the IT Operations Manager and provides architectural leadership and technical mentorship rather than direct people management. The team fosters a culture of collaboration technical excellence accountability and continuous improvement while delivering highly complex and specialized monitoring solutions.

Why it matters:
We help local Co-ops grow and thrive by offering a range of professional services including marketing market research information technology human resources accounting risk management and business development.

Who you are:
You are looking for a career in Information Technology and:

What we offer:

• Competitive salaries short-term incentives a comprehensive benefits package and an employer-contributed pension plan.
• Encouragement to take advantage of learning opportunities to grow and develop as a Team Member.
• As a co-operative we do business differently. We believe in working together to serve Western Canadians delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and what we offer visit.

We are committed to providing reasonable accommodations throughout the recruitment process to ensure an enjoyable candidate experience. If you require an accommodation during the recruitment process we invite you to submit your requests to us via All information received will be kept confidential.

If this opportunity speaks to you we invite you to apply byMay 1^st 2026.

We thank all candidates for their interest however only those selected to continue in the recruitment process will be contacted. FCLHP

As this position is considered a position of trust you may be required to complete criminal record check in accordance with FCL policies.

FCL embraces diversity and inclusion. Were working to create a workforce that is as diverse as the communities we serve and an environment where every team member brings their whole self to work. We believe all candidates should feel at home with us and be given the opportunity to fully participate during the recruitment process.