Senior Debtors Clerk

Join a well-established accounting firm as a Senior Debtors Clerk where youll play a key role in managing and overseeing the firms debtors this role youll be responsible for maintaining accurate client accounts ensuring timely billing and collections and managing the debtors book with precision. Youll support compliance with accounting standards internal controls and firm policies while working closely with clients and internal teams to ensure strong financial governance and sustained client satisfaction.

Job Description:
Your duties will include but are not limited to:
Manage the full debtors function ensuring all invoicing payments balances and records are accurate and up to date.
Serve as the primary point of contact for clients ensuring their ongoing satisfaction by clearly communicating fee structures retainers and service details.
Handle new client enquiries prepare quotations and engagement letters approve fee estimates and oversee the onboarding process.
Monitor client deliverables closely by coordinating with the production team to ensure agreed outputs are delivered accurately and on time.
Track progress on client work and proactively address any delays or issues to maintain high service standards and client satisfaction.
Manage all client and third-party communications via phone email and in-person interactions resolving queries discrepancies or concerns efficiently.
Provide comprehensive administrative support to the production team (accounting and tax departments) and other financial professionals including the preparation and review of fee-related documentation.
Complete general office and administrative duties such as document management data capturing answering calls drafting correspondence processing billing on accounting software and following up on unbilled time or outstanding reports.
Assist with statutory and compliance-related administrative tasks involving accounting firms SARS and CIPC.
Take on additional responsibilities as reasonably required to support the smooth operation of the business.

Skills & Experience:
Minimum 5 years of experience in a similar position
Experience in SAGE or ZERO

Qualification:
Matric diploma or similar plus experience



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