• Lead complex fraud investigations with real community impact
• Collaborate with law enforcement and specialist forensic experts
• Location is flexible

About The Role

As a Senior Investigations Advisor you will provide technical leadership across complex fraud investigations ensuring high-quality outcomes and ethical decision-making. You will work within Fraud & Intelligence partnering closely with internal specialists external investigators and law enforcement. This role also supports capability uplift through mentoring knowledge sharing and continuous improvement of investigation practices.

What Youll Do

• Manage and review complex fraud investigations ensuring evidence-based decisions that meet regulatory legal and ethical standards.
• Provide expert guidance on investigation strategies including large-loss and highly complex matters involving vulnerable customers.
• Partner with law enforcement forensic experts and external investigation panels to coordinate joint investigation activities.
• The role may also involve speaking with customers specifically around complaints.
• Review investigation reports and recommendations supporting sustainable outcomes and delegated decision-making.
• Support the development and improvement of investigation policies procedures and technical frameworks.
• Coach and mentor team members by sharing expertise supporting development plans and contributing to technical onboarding.

What Youll Bring

• Extensive experience in fraud investigations including managing complex or high-value cases and working with law enforcement.
• Strong knowledge of investigative methodologies forensic techniques and digital evidence handling.
• Proven ability to provide clear practical advice on investigation strategies aligned with organisational and regulatory requirements.
• Experience reviewing complex investigation outcomes or acting as an expert contributor in escalated matters.
• Capability to mentor others through coaching knowledge sharing and structured feedback.
• Confidence working with senior stakeholders applying sound judgement to sensitive or high-risk matters.

PD - Senior Investigations Advisor .pdf

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace we encourage you to contact for a confidential conversation. To apply for this opportunity please submit your application directly via the link provided.

Advertised: 17 Apr 2026 AUS Eastern Standard Time
Applications close: 29 Apr 2026 AUS Eastern Standard Time