Forward Deployment Engineer
Job Summary
Welcome to the world of AI agents
If youre excited about building intelligent systems that dont just respondbut actually *do things*youre going to like it here.
Were looking for a Forward Deployment Engineer to join this role youll work directly with teams and customers to deeply understand their workflows uncover pain points and deliver practical production-ready solutions. Youll be embedded with the people you support rapidly iterating and deploying AI agents and systems that make real impact every day.
You wont just be handed ticketsyoull help shape what we build. From discovery and prototyping to shipping live solutions youll own the full lifecycle of these systems. Youll act as a hybrid of engineer product partner and consultant translating ambiguous problems into working software.
At Paystone were growing fast building in a space thats evolving even faster and figuring things out as we go (in the best way possible). If you like solving messy problems experimenting with new tech and actually seeing your work make an impactthis is your kind of environment. We dont aim for good enough. We build things were proud of.
Were a group of curious motivated people who like to build cool things and solve real problems. Theres a lot of change a lot of opportunity and a lot of room to make your mark. We collaborate a lot laugh a decent amount and genuinely care about what were buildingand who were building it with.
In this role youll:
* Work directly with teams and customers to uncover high-impact AI opportunities and workflow improvements
* Rapidly design build and deploy AI agents and systems into production environments
* Customize solutions to fit real-world constraintsdata systems and processeswhile iterating quickly based on live feedback
* Translate business problems into actionable solutions on the fly
* Lead discovery sessions prototype and then productionize your solutions
* Work on undefined high-impact problems where your decisions and trade-offs matter in real-time
* Build reusable frameworks and components to enable future AI initiatives
* Track adoption performance and effectiveness of the systems you deploy
* Act as a hybrid engineer advisor and problem-solverbridging technical and business needs
You might be a great fit if you:
* Are a Python wizard with AI/ML experience (LangChain LangGraph RAG MLflow or similar)
* Thrive in fast-moving ambiguous environments and enjoy rapid prototyping
* Love solving real-world problems and seeing the impact of your work immediately
* Are comfortable collaborating with both technical and non-technical users
* Have a builder consultant mindsetable to design implement and guide solutions simultaneously
* Are curious experimental and passionate about making workflows smarter and easier
If youre excited about building systems that feel a little bit like magic (but are actually just really well-designed) wed love to meet you.
If youre excited about building intelligent systems that dont just respondbut actually *do things*youre going to like it here.
Were looking for a Forward Deployment Engineer to join this role youll work directly with teams and customers to deeply understand their workflows uncover pain points and deliver practical production-ready solutions. Youll be embedded with the people you support rapidly iterating and deploying AI agents and systems that make real impact every day.
You wont just be handed ticketsyoull help shape what we build. From discovery and prototyping to shipping live solutions youll own the full lifecycle of these systems. Youll act as a hybrid of engineer product partner and consultant translating ambiguous problems into working software.
At Paystone were growing fast building in a space thats evolving even faster and figuring things out as we go (in the best way possible). If you like solving messy problems experimenting with new tech and actually seeing your work make an impactthis is your kind of environment. We dont aim for good enough. We build things were proud of.
Were a group of curious motivated people who like to build cool things and solve real problems. Theres a lot of change a lot of opportunity and a lot of room to make your mark. We collaborate a lot laugh a decent amount and genuinely care about what were buildingand who were building it with.
In this role youll:
* Work directly with teams and customers to uncover high-impact AI opportunities and workflow improvements
* Rapidly design build and deploy AI agents and systems into production environments
* Customize solutions to fit real-world constraintsdata systems and processeswhile iterating quickly based on live feedback
* Translate business problems into actionable solutions on the fly
* Lead discovery sessions prototype and then productionize your solutions
* Work on undefined high-impact problems where your decisions and trade-offs matter in real-time
* Build reusable frameworks and components to enable future AI initiatives
* Track adoption performance and effectiveness of the systems you deploy
* Act as a hybrid engineer advisor and problem-solverbridging technical and business needs
You might be a great fit if you:
* Are a Python wizard with AI/ML experience (LangChain LangGraph RAG MLflow or similar)
* Thrive in fast-moving ambiguous environments and enjoy rapid prototyping
* Love solving real-world problems and seeing the impact of your work immediately
* Are comfortable collaborating with both technical and non-technical users
* Have a builder consultant mindsetable to design implement and guide solutions simultaneously
* Are curious experimental and passionate about making workflows smarter and easier
If youre excited about building systems that feel a little bit like magic (but are actually just really well-designed) wed love to meet you.
Required Experience:
Senior IC
About Company
We combine gift card programs, customer loyalty software and payment processing to give you more opportunities to grow your business with every transaction.