HSEQ Systems Support Officer
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Posted on:
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1 Vacancy
Job Summary
HSEQ Systems Support Officer Adelaide SA
Location: Adelaide CBD SA
Company: BGIS Corporate Services Management (CMS) Team
Employment Type: Full-Time Fixed-Term (3 Months) Hybrid
Salary: $59000 pro rata plus Superannuation
We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past present and emerging.
About BGIS
BGIS is a global leader in integrated facilities management delivering innovative and sustainable solutions to clients across various industries. We are committed to fostering safe inclusive and supportive workplaces where people feel valued and empowered to contribute.
Purpose of the Role
BGIS is seeking a HSEQ Systems Support Officer to support the day-to-day operation of our contractor management systems.
Reporting to the HSEQ Systems Manager you will work closely with both internal teams and external partners to ensure smooth system functionality accurate data management and responsive support. This role plays an important part in maintaining compliance supporting users and helping systems run effectively across the business.
The ideal candidate is approachable detail-oriented and enjoys helping others. You bring a calm and thoughtful approach to problem-solving communicate clearly and are comfortable navigating systems while supporting a variety of stakeholders.
Key Responsibilities
- Respond to calls and emails from internal and external stakeholders providing timely and helpful support
- Manage shared inboxes and log enquiries through system platforms
- Maintain accurate system data including user access and contractor information
- Support troubleshooting and escalate system issues where required
- Assist with reporting data entry and administrative tasks
- Build positive working relationships with stakeholders and vendors
- Identify opportunities to improve processes and system efficiency
- Support compliance with HSEQ standards policies and procedures
Education Experience & Skills
Essential:
- Experience in a customer service or support-based role
- Confidence communicating via phone and email with a range of stakeholders
- Strong attention to detail and accurate data entry skills
- Familiarity with enquiry management systems and Microsoft Office
- Ability to manage multiple tasks and prioritise effectively
- A collaborative approach and willingness to learn
Desirable:
- Experience within facilities management or a related industry
- Exposure to contractor management or compliance systems
- Certificate IV in Customer Service or similar qualification
- Experience with web-based or mobile applications
Workplace Flexibility
To support your work-life balance this role is based in the Adelaide CBD office three days per week with two days working from home. Standard hours are Monday to Friday during core business hours.
Why Join BGIS
Key Benefits Include:
Supportive close-knit team environment
Spot recognition vouchers and $2000 employee referral bonus
Access to Flare for discounts across retailers energy utilities & more
Fitness Passport for you and your family
Health & wellbeing support including EAP and flu vaccinations
Career development opportunities and internal mobility
Two paid volunteer days annually
A workplace that values inclusion respect and diverse perspectives
BGIS is a global leader in facility management energy and sustainability project delivery asset management and technical services. We employ over 12000 people worldwide and manage over 50000 diverse facilities.
How to Apply
If you are a customer-focused and organised professional who enjoys supporting others and working with systems we would love to hear from you.
BGIS is an equal opportunity employer and we strongly encourage applications from women Aboriginal and Torres Strait Islander peoples LGBTQIA individuals and people from culturally diverse backgrounds.
Eligibility
To be successful in the role applicants must have full working rights in Australia.
Apply Now
Be part of a workplace that values inclusion safety sustainability and continuous improvement.
Required Experience:
Unclear Seniority
About Company
BGIS is a global leader in integrated facility management services. Offering a full range of facility and real estate management services, BGIS partners with clients globally to bring forward innovative solutions.
