Site Reliability Engineering

Harman Becker Automotive Systems Manufacturing Kft

Job Location:

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

HARMANs engineers and designers are creative purposeful and agile. As part of this team youll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car enterprise and connected ecosystem. Every day you will push the boundaries of creative design and HARMAN is committed to providing you with the opportunities innovative technologies and resources to build a successful career.

A Career at HARMAN

As a technology leader that is rapidly on the move HARMAN is filled with people who are focused on making life better. Innovation inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together youll discover that at HARMAN you can grow make a difference and be proud of the work you do everyday.

Introduction: A Career at HARMAN Automotive

Were a global multi-disciplinary team thats putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive we give you the keys to fast-track your career.

Engineer audio systems and integrated technology platforms that augment the driving experience.
Combine ingenuity in-depth research and a spirit of collaboration with design and engineering excellence.
Advance in-vehicle infotainment safety efficiency and enjoyment.

About the Role

This individual will have strong SRE with cloud technical experience andprovidetechnical guidance withdemonstratedenterprise application support acumen and excellent automationskillsand a strongagile mindset.

The position isto respond to and resolve reported incidents. Perform root cause analysis and troubleshooting.

What You Will Do

Act as the Subject Matter Expert for connected vehicle products working closely with the product developers building the knowledge in support troubleshooting tools and methods.
Acts as a technical liaison between clients service engineering teams and support
Be the technical focal point of customer issues raised by the customer and internal 2nd level.
Identify and Lead automation opportunity in line with organization expectations
Drive the P0/P1 triage bridge to resolve the incidents within SLA
Own and work on assigned cases and responsible to resolve issues raised within SLAs.
Participate in customer workshops and provide presentations of the proposed solution
Analyze recurring issues and put processes and requirements for tools to better support the customer.
Mentor and educate 2nd tier personnelin order toreduce the number of technical escalations.
Create technical documentation and procedures
This position requires stretch hours if a P0/P1 incident is in progress and on-call duty 24/7.

What You Need to Be Successful

Good knowledge onlogging systems (Graylog Kibana Splunketc)
Networking knowledge around VPN CIDR subnets certificatesSecurity Groups
Experience working collaboratively with EngineeringSysOps DevOps and Administrators.

What Makes You Eligible:

Candidate should be a/B.E/in E&C or Computer Science
Possess7to10years ofenterprise infrastructure technology background
Goodworkingknowledge of Automotive Industry IoT solutions based on AWS& Azure
Good workingknowledge of orchestration tools (Kubernetes)
Good workingknowledge of container-based environment (Docker Containers)
Good working knowledge ofLinuxflavors
Goodworking knowledgeonscripting skills (PythonShell)
Good working knowledge on Automation tools such as Ansible Puppet ChefTerraform / terragrunt IaC
Goodknowledge of HiveMQ Kafka and MQTT protocols
Awareness ofMongoDB and elastic search
Scoping and trends analysis viaMongoDBRDS PostgreSQL
Good working Knowledge onmonitoring tools (Datadog Nagios ZabbixGrafana Prometheus)

What We Offer

Flexible work environment depends on test requests mostly we request to work from office for best test quality results
Access to employee discounts on world-class Harman and Samsung products (JBL HARMAN Kardon AKG etc.)
Extensive training opportunities through our own HARMAN University
Competitive wellness benefits
Tuition Reimbursement
Access to HARMAN Campus Fitness Center and Cafeteria
An inclusive and diverse work environment that fosters and encourages professional and personal development.

#LI-RD2

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard torace religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.

Required Experience:

HARMANs engineers and designers are creative purposeful and agile. As part of this team youll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car enterprise and connected ecosystem. Every day you will push the boundaries of creative design and HARMA...