ServiceNow AI Developer Architect

Would you like to join the leading business technology company in the Nordics Do you speak both business and technology fluently If yes keep reading!

We are now looking for a ServiceNow AI Developer/Architect to join our growing team. Sofigates AI team builds AI solutions on the ServiceNow platform for Nordic and European enterprise clients. We have delivered several GenAI solutions AI-powered agents and Now Assist solutions across industries ranging from manufacturing to telecommunications. We are looking for a developer who learns quickly and wants to grow into an architect role.

What you will do:

• Build GenAI applications Now Assist solutions and AI agents

• Implement LLM integrations prompts and AI Search solutions

• Automate customer processes using agent-based solutions

• Work with tools such as Flow Designer Scripted REST Python Azure OpenAI and Claude Code

• Learn from an experienced Lead Architect who has built solutions for some of the largest companies in the Nordics

What we expect from you:

• Interest in AI: personal projects experiments or demonstrated experience

• 3 years of ServiceNow experience across common modules

• Willingness and ability to build new solutions using GenAI and agent-based tools

• Strong problem-solving skills and motivation for independent learning

• Interest in understanding how technical solutions create value for customers

• Fluency in Finnish and English

We also value:

• Understanding of ServiceNows AI product suite (Now Assist Predictive Intelligence Agents)

• Experience with agent-based development tools (e.g. Codex Claude Code)

• Basic understanding of Azure OpenAI

• Ability to discuss technology at a business level

What we offer

• Exposure to multiple industries and clients youll learn more than in a single product development team

• A growth path from developer to architect through real client projects

• Certification support and the opportunity to work with AI full-time

• Hybrid work model in Finland and flexible working hours

• Comprehensive benefits to support your wellbeing including extensive health insurance and various leisure benefits

As a Sofigator you get the opportunity to work with knowledgeable and driven colleagues develop and challenge yourself and create sustainable value for our clients. We value every Sofigator and strive to build a diverse equal and inclusive workplace where everyones voice is heard and where everyone can become the best versions of themselves.

Growth is not just a corporate thing for us it is personal. There is so much to explore and learn within our community and together with our clients that having a bit of fun is unavoidable.

Interested

If you want to join our journey to dare care and grow together with our clients and fellow Sofigators we are eager to hear more from you. Please tell us more about your background competences and your motivation to be part of our growth story by May 5 2026.

The position is permanent and full-time.

About Sofigate

We are The Business Technology Company with the fastest time-to-value in the gen AI era. We achieve that by combining our transformation expertise with low/no-code platforms and generative AI. Thats how we create sustainable customer practice that means helping our customers to develop the interplay between business and technology: to design build and implement transformations and business-friendly technology solutions like Salesforce ServiceNow and SAP.

As leaders of Business Technology management we are the founder of the Business Technology Forum the developer of theBusiness Technology Standard. Our team of 800 professionals based in 8 offices across 5 countries Finland Sweden Denmark Hungary and Poland are always ready to help both our colleagues and our customers. At the very core of our being are our values: dare care and grow. We dare to challenge the market foster a community that cares about our people and drive growth with a customer centric business vision.