Commercial Analyst

Commercial Analyst

DLG is evolving. Across every facet of our business our teams are embracing new
opportunities and putting customers at the heart of everything they do. By joining them youll
have the opportunity to not just be recognised for your skills but encouraged to build upon
them and empowered to do your absolute best.
Step into a role where your insight truly shapes the future of our business. Were excited to
welcome a Commercial Analyst into our high-impact Price Comparison Website (PCW)
team where youll play a key role in understanding performance spotting opportunities and
influencing the decisions that drive growth.

In this role you wont just interpret data - youll help uncover the stories behind it. Your
analysis will guide trading strategy enhance customer outcomes and support critical
commercial choices that help us stay ahead in a fast-moving market.
Youll collaborate closely with talented colleagues across the wider Commercial Trading
team contributing directly to our Business Plan and helping to deliver on our long-term
ambitions. If youre curious motivated and ready to make a visible impact this is the place
to do it.

What youll be doing:

Monitor and report on weekly performance metrics across the Sales and Renewal funnels.
Conduct in-depth analysis to identify underlying trends performance drivers and
improvement opportunities.
Contextualise performance through active monitoring of the Home insurance market and
competitor dynamics.
Use data commercial intuition and structured thinking to make decisions in uncertain
environments.
Support the creation of the Business Plan for Home PCW customers and track delivery
against this plan.
Be curious and creative: challenge assumptions bring fresh perspectives and identify
opportunities for positive change.

Work collaboratively with Pricing Product Operations Marketing and Digital teams to drive
aligned commercial outcomes.
Drive delivery of initiatives using a test-and-learn approach to maximise benefits and generate
insight.
Build an understanding of customer and commercial trade-offs in a highly regulated industry.
Develop a strong understanding of the regulatory landscape and translate requirements into
implications for business models products and processes.
Our hybrid model offers a best of both worlds approach. When youll be in the office
depends on your role and team but colleagues spend at least 50% of your time in the office

What youll need:

Commercial acumen with proven experience in identifying opportunities and delivering business change.
Strong analytical skills with the ability to manipulate data sets and draw meaningful insights.
A curious and creative mindset with the confidence to challenge existing processes and customer journeys.
A proactive adaptable approach thriving in a fast-paced and dynamic environment.
Excellent communication and collaboration skills with the ability to influence stakeholders and drive positive change.

Ways of Working: Our hybrid model offers a best of both worlds approach. When youll be in the office depends on your role and team but colleagues spend at least 50% of their time in the office

Benefits

We recognise we wouldnt be where we are today without our colleagues thats why we offer excellent benefits designed to suit your lifestyle:

Employer contributed pension

Annual company bonus

Discounts on Insurance products

Generous holiday allowance

Flexible benefits package including optional health and dental insurance

Buy as you earn share scheme

Employee discounts and cashback

Plus many more

We want everyone to get the most out of their time at DLG. Which is why weve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best whatever that looks like and offering real choice flexibility and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. Theyre about recognising who you are and the life you live.

Be yourself

Direct Line Group is an equal opportunity employer and we think diversity of background and thinking is a big strength in our people. Were delighted to feature as one of the UKs Top 50 Inclusive Employers and are committed to making our business an inclusive place to work where everyone can be themselves and succeed in their careers.

We know youre more than a CV and the things that make you you are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process please speak to the recruitment team who will be happy to support you.

Direct Line Insurance Group is now owned by Aviva Plc. If you are successful in your application you may initially receive a Direct Line offer and contract of employment; however your employment will transfer to Aviva Employment Services Limited from 1 July 2026 under TUPE. From that date some terms and conditions of employment will change including bonus and pension arrangements.