Appointment Setter Purchasing Service Representative

10am-6pm M-F Every Other Saturday
Base Pay Commissions & Bonuses

As a Purchasing Service Representative you will connect with individuals who have expressed interest in selling their vehicle through Kelley Blue Book Facebook Marketplace and similar platforms. You will schedule appointments and work with customers to purchase used vehicles creating a positive easy low-pressure experience. This is an ideal position for someone with a background in customer service hospitality or call centers who thrives in a structured team-oriented environment.

What Youll Do

• Make a high volume of outbound calls (60 per day) to qualified leads
• Schedule appointments for customers to bring in their vehicles to be appraised and purchased
• Respond to leads via phone text email and messaging platforms
• Provide a friendly professional and helpful first impression of the dealership
• Follow up consistently with prospective sellers to maintain engagement
• Coordinate with the sales and purchasing teams to ensure smooth appointments
• Support the purchasing team with administrative and communication tasks

What You WONT Do

• Sell cars
• Appraise cars
• Be an expert on cars

What Were Looking For

• Consistent and dependable - shows up ready to work and follows through
• Process-oriented - comfortable following established systems and workflows
• Team-focused - cooperative easy-going and supportive of others
• A strong listener - empathetic patient and able to understand customer needs
• Positive communicator - friendly approachable and non-confrontational
• Hardworking - motivated with a strong work ethic and drive to meet goals
• Great on the phone - excellent phone etiquette and able to connect with others quickly

Schedule & Compensation

• Schedule: Approximately 10:00 AM 6:00 PM MondayFriday
• No Sundays! Every other Saturday
• Flexibility to work occasional evenings as needed to accommodate customers

Compensation:

• Base pay bonus per vehicle purchased
• Team bonuses for achieving monthly goals

Benefits

• Health insurance through Blue Cross & Blue Shield
• Dental Insurance
• Vision Insurance
• Paid time off
• Employee discounts
• Supportive team-oriented work environment
• Opportunities for growth within a stable family-owned company

Why Join Don Hattan

At Don Hattan we believe in taking care of our people and creating a workplace where employees feel supported valued and set up for success. If you enjoy helping others working as part of a team and being in a consistent structured role where your effort directly impacts results wed love to meet you!

Equal Opportunity Employer

Don Hattan is an equal opportunity employer and is committed to creating an inclusive workplace. We consider all qualified applicants without regard to race color religion sex national origin disability veteran status or any other protected class.