GDS ConsultingPega Senior Manager

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

Service line: BPM - Position Title: Pega Senior
At EY were all in to shape your future with confidence.

Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
About Global Delivery Services

Global Delivery Services refers to EYs worldwide network of service delivery centers. The GDS team plays an important role in EYs strategy by ensuring effective support to EYs growth agenda.
Our journey started in 2002 with approximately 200 people. Today we stand at 80000 professionals in ten locations around the world. We operate in Argentina China Hungary India Philippines Poland Sri Lanka Mexico Spain and the United Kingdom.
Client service is focused on providing Consulting Assurance Tax Strategy & Transactions and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless high-quality value-added support helping deliver exceptional client service.
Enablement Services provides cost-effective high-skilled and innovative services to support EYs global and local enablement teams. Markets BMC AWS Finance and Accounting Risk Management Procurement People Shared Services IT Service Delivery and IT Global Infrastructure services are among the services offered by Enablement Services.
Our innovation specialists serve the GDS Client Service and Enablement Services teams along with Service Lines Core Business Services and Sectors. The team brings the desired environment technologies and skilled teams together for facilitation rapid prototyping and innovative thinking. The competencies offered include analytics digital user experience mobile technology infrastructure Microsoft technologies and open innovation.

The Opportunity
As part of our EY-BPM team you will help clients in developing state of the art applications to optimize business processes leveraging Pega Development platform. You would be responsible for owning the development testing and deployment of enterprise level Pega applications which can be easily scalable extendable with minimal customization.
Using your expertise in Pega you will help our clients make better decisions and get work done with real-time AI and Digital transformation.
Were looking for candidates with strong technology and data understanding in Pega space having proven delivery capability. This is a fantastic opportunity to be part of a leading firm as well as a part of a growing BPM team.

Your Key Responsibilities
Own End to end delivery from EY GDS
Well versed with Pre-sales activities Recruitment Quality processes
Review Design/Architecture of Pega application
Handle a team of 50-60 Pega resources in multiple projects
Participate in senior leadership calls and present status updates
Create project plan resource loading and tracking
Ensure quality deliverables and status reporting at various levels
Escalations and Risk / Issue management
Responsible for participating in Scrum ceremonies and act as needed
Knowledge on Pega framework stack automation & innovation
Define process improvements which will improve business & technical KPIs

Skills and attributes for success
Must Have
15-18 Years of experience in Pega
Excellent communication skills
Certified Pega Senior System Architect
Hands-on experience (previously) in Case Management Integrations Decision & Declarative Rules Data Pages File / Email Listeners Job Schedulers/Queue Processors
Latest happenings in BPM space especially Pega GenAI Agentic AI
Good Understanding about Pega frameworks such as Pega CDH CLM SD CRM
Good knowledge on Pega Best Practices Guardrail improvement techniques
Knowledge on Data Modelling & Reporting Performance tuning

Good to Have
Certified LSA/LDA
Solid Design & Architecture skills
Experience in Pega Upgrades Migrations
Knowledge on Pega Deployment Manager OR Custom CI/CD pipeline
Good knowledge on estimations support RFPs
Operational activities & effective utilization of resources

Nice to Have
Good analytical skills
Good knowledge in strategic decision making market conditions
Infrastructure setup/recommendation for Pega environments
Experience in developing large scale customer & user base applications
Specialization in one or two Pega Frameworks such as Smart Dispute (SD) CS CLM-KYC
Suggest/recommend Business or Technical Process improvement activities

Not to Have
People with knowledge only in Core Pega PRPC OR older versions of Pega such as 7.x/6.x

What we offer you
At EY well develop you with future-focused skills and equip you with world-class experiences. Well empower you in a flexible environment and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
Are you ready to shape your future with confidence Apply today.
To help create an equitable and inclusive experience during the recruitment process please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

Our Commitment: As a commitment we persistently endeavour to embody our values fulfil our purpose and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.
Professional Development: From entry-level employees to senior leaders we believe in continuous learning. We offer opportunities to build new skills take on leadership roles and connect and grow through mentorship.
People and Culture: In our dynamic workplace diversity equity and inclusiveness are ingrained in our culture. Were united by a commitment to create an environment where every individuals differences are valued practices are equitable fostering a sense of belonging. Our shared values include integrity respect teaming inclusiveness energy enthusiasm courage to lead and building relationships based on doing the right thing.
Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits encompassing exclusive health and wellness packages enticing rewards and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.
How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.
Successful candidates advance to a competency-based interview. If mutual interest persists a job offer awaits.
We are an equal opportunity employer and are committed to Diversity Equity & Inclusion.

EY Building a better working world
EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.
Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.

EY Building a better working world

EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.

Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.

Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.