Central Operations Strategy Manager

Contract:Full-Time Permanent
Location:Nottingham (Support Office)
Closing date:22/04/26
Recruitment Partner:Daniel White

Are you ready to make a real impact Join Boots as aCentral Operations Strategy & Support ManagerinNottinghamand be part of a team that is dedicated to building a brilliant Boots for our people and customers.

In this pivotal role you will own manage and embed the Central Operations strategy while providing high-quality operational governance and rhythm of the business support. Your efforts will ensure that the Central Operations strategy is translated into clear priorities plans and governance enabling teams to focus on delivery decisions and value creation.

What youll be doing

Central Operations Strategy

• Own the Central Operations strategy ensuring it is clearly articulated maintained and aligned to company priorities.

• Translate strategic objectives into clear plans milestones and measurable outcomes.

• Lead the 3 Year Plan (3YP) process end to end including progression through delivery stages and alignment to business rhythms.

• Track strategic progress risks and dependencies escalating where required.

• Ensure strategic priorities are consistently reflected across forums communications and reporting.

• Act as the single point of coordination for strategy updates refreshes and approvals.

Operational Governance & Planning

• Own the operational governance framework for Central Operations.

• Plan and coordinate MBRs Ops Board and Ops Governance forums including agendas papers actions and follow-up.

Meeting & Forum Management

• Design and maintain team meeting structures and agendas aligned to strategic priorities.

• Manage project and transformation update forums ensuring clarity of purpose decisions and actions.

• Facilitate sessions focused on simpler better more value ways of working.

• Ensure meetings drive outcomes not activity.

Reporting & Communications

• Own the Central Operations performance and strategy reporting cadence.

• Coordinate operational and transformation reporting ensuring accuracy consistency and senior-level clarity.

• Produce weekly round-up communications for Central Operations.

• Prepare weekly executive updates synthesising insight progress and risks.

Stakeholder & Leadership Support

• Provide direct strategic and operational support to Central Operations leadership.

• Act as a trusted partner across HR Finance and Transformation to ensure joined-up delivery.

• Enable leaders by removing friction improving clarity and maintaining focus on what matters most.

• Provide general Central Operations support as required.

What youll need to have (our must-haves)

• Strong strategy management and execution capability.

• Excellent synthesis skills able to turn complexity into clarity.

• Proven experience supporting senior leadership and governance forums.

• High-quality written and verbal communication skills.

• Strong facilitation and stakeholder management capability.

It would be great if you also have

• Experience in large-scale retail or operational environments.

• Exposure to transformation or change portfolios.

• Strong commercial and financial awareness.

Where your brilliance can take you

At Boots we believe in your potential. Youll have the opportunity to learn something new every day and use your voice to shape progress. With supportive managers and a culture that champions inclusion youll be empowered to take ownership of your development and career path.

Rewards designed for you

• Boots Retirement Savings Plan

• Discretionary annual bonus

• Generous employee discounts for you and a family member

• Enhanced maternity/paternity/adoption leave pay

• Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.

Theres lots more in our benefits and discountsMyBoosts there to give you that little lift in your everyday. Find out more at Exclusions mayapply;eligible roles only.

A bit about us
At Boots were proud to be an equal opportunity employer creating a place where everyone feels welcome supported and free to be themselves. We believe that when our people feel valued and included they thrive so were committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

Whats next
If you apply our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you be at your best.

We hope to hear from you soon. Be brilliant with Boots.