Product Manager

Celebration, FL - USA

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Are you a visionary Product Manager passionate about shaping the future of SaaS and enterprise platforms Were looking for a strategic leader to drive innovation craft impactful product roadmaps and turn complex technical solutions into seamless user experiences. Join us to lead cutting-edge initiatives collaborate across teams and make a real difference in how our products accelerate business growth and delight customers. If youre ready to make your mark at the intersection of technology and business we want to hear from you.

Responsibilities:

Product Strategy & Roadmap:
- Define and drive the product vision strategy and roadmap for technical/SaaS products and platforms to include integration of business capabilities technical currency UX currency security and compliance.
- Develop strategies and features to enhance user satisfaction engagement drive revenue and retention across the product lifecycle.
- Prioritize features and technical enhancements based on business goals customer needs and technical feasibility.
- Collaborate with internal and external stakeholders to ensure currency with infrastructure database OS authentication and supporting tool life cycles and versioning.
- Ensure long-term scalability performance and security of technical solutions.
Requirements Definition & Execution:
- Map user journeys for different user personas (internal and external users) detailing specific pain points motivations and preferred channels to get a comprehensive understanding of their experiences and successful adoption of capabilities.
- Collect analyze and act on various feedback (errors analytic data sales data customer feedback user feedback operations) to improve product and user experience. Track usage patterns and friction points to identify needs for optimization.
- Work closely with engineering teams to define document and refine technical requirements including APIs system integrations data pipelines including performance caching and configuration schemas for SORs and shared platforms including TWDC Profile GSS CE/DPP DScribe/AEM/S3/Vision/Content Store/Voyage Planner Email and Comms permission and pipelining.
- Create detailed user stories technical specifications and acceptance criteria for development teams.
- Own the backlog ensuring well-defined priorities and trade-offs.
- Cross-Functional Collaboration & Stakeholder Management
- Act as the primary liaison between engineering leadership and other product managers across multiple verticals and disciplines.
- Communicate technical concepts effectively to both technical and non-technical audiences.
- Partner with enterprise architects and platform teams to ensure alignment with broader technology initiatives.
Execution & Delivery:
- Own key product KPIs ensuring continuous monitoring and optimization.
- Drive Agile ceremonies including backlog refinement and prioritization product increment planning and retrospectives and play an instrumental role in sprint planning daily scrum sprint demos and other ad-hoc meetings.
- Ensure timely and high-quality product releases balancing speed quality and business impact.
- Facilitate post-launch analysis and iterate based on data-driven insights.
- Develop resources and training materials for operations and ops integration teams to support high-quality internal and external customer service.
Technical Leadership & Innovation:
- Stay current with industry trends emerging technologies competitor analysis user expectations and best practices.
- Utilize collaboration tools to bridge gaps between departments. Leveraging platforms like Teams/Slack JIRA Confluence Figma or other to facilitate the seamless flow of information across teams ensuring everyone remains on the same page regarding customer needs and product updates.
- Identify opportunities for automation system efficiency and improved developer experience to include adoption of automation throughout the CICD and test delivery pipelines.
- Create the business case for technical investments that drive long-term business value.
- May provide oversight to contractors or junior resources executing the tactical delivery of the technical product roadmap across studios and working teams

Preferred Qualifications:

Experience with B2B SaaS enterprise platforms or infrastructure products.
Background in AI/ML DevOps cybersecurity or data engineering.
Experience leading cross-functional platform teams.
Familiarity with compliance and regulatory requirements (e.g. SOX PCI/PII SOC2 GDPR).
Relevant Technical Certifications.

Required Education:

Bachelors Degree.

Basic Qualifications:

Experience: 5 years in product management building and delivering quality reservation management and/or ecommerce products services and capabilities or a combination of 3 years of technical product management experience with an additional 3 years of relevant engineering data science or analytics experience required.
Technical Background: Strong understanding of software development cloud platforms (AWS) containerization and orchestration platforms (Docker Kubernetes Rancher) APIs (SOAP REST JSON ) microservices and relational (Oracle MariaDB) and/or NoSQL (MongoDB) data architectures. Prior experience as a software engineer solutions architect or technical analyst is highly preferred.
Agile & SAFe Expertise: Hands-on experience leading Agile teams working in Scrum/Kanban and familiarity with SAFe methodologies.
Analytical & Data-Driven Mindset: Strong ability to use data (KPIs analytics monitoring and alerting) to drive decision-making.
Excellent Communication: Ability to convey complex technical concepts to non-technical audiences. Experience with executive-level reporting is a plus.
Tools & Platforms: Experience with JIRA SQL API documentation tools (Postman Swagger) cloud services and analytics tools.

Key Deliverables & Success Metrics:

Product Roadmap Vision & Execution: Deliver and continuously iterate on a prioritized time-bound product roadmap for the system blending the business capability requirements with technical currency and advancement.
Advance the API Economy: Reduce duplication of redundant services by negotiating API specs across multiple channels and stakeholders. Near term drive adoption and migration from legacy APIs and data feed jobs to modernized APIs.
Product Documentation: Leveraging architecture and documentation tools like BlueDolphin Swagger and Apigee fully document the supported and available functionalities of the system.
Technical Requirements & Backlog: Well-defined and groomed backlog that aligns with business and engineering goals.
Stakeholder Satisfaction: High alignment between business experience product and technical teams with strong feedback loops.
Adoption & Performance Metrics: Measures KPIs of the system to include performance resiliency reliability MTTR and speed to market. Leverages data to set targets and improve KPIs.

Benefits:

401(k).
Dental Insurance.
Health insurance.
Vision insurance.
We are an equal-opportunity employer and value diversity equality inclusion and respect for people.
The salary will be determined based on several factors including but not limited to location relevant education qualifications experience technical skills and business needs.

Additional Responsibilities:

Participate in OP monthly team meetings and participate in team-building efforts.
Contribute to OP technical discussions peer reviews etc.
Contribute content and collaborate via the OP-Wiki/Knowledge Base.
Provide status reports to OP Account Management as requested.

About us:
At OP we help you harness the power of technology for maximum impact. A technology consulting and solutions company we offer advisory and managed services innovative platforms and staffing solutions across a wide range of fields including AI cyber security enterprise architecture and beyond. For nearly two decades weve been challenging the status quo of the consulting industry serving up fresh ingenious thinking through a radically lean structure. Together this strategy delivers unprecedented performance at an unparalleled pace for faster results that propel your business forward.