Junior Data Migration Field Support Technician

Boise, ID - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Title- Junior Data Migration Field Support Technician

Project Location Onsite in Boise Idaho

Duration- 6 months contract

Visa- USC/ GC/ GCEAD/ OPTEAD/ TN

Interview: In-person (Boise ID)

We are seeking a Junior Data Migration Field Support Technician with 2 3 years of experience to support hardware deployments user onboarding and data migration initiatives. The role involves hands-on technical support and assisting users during migration to a centralized Microsoft 365 (M365) environment.

MANDATORY MUST HAVE:
Customer service including the ability to prioritize and address customer questions and trouble tickets based on customer needs and impacts.
Troubleshooting and maintaining Active Directory users computers groups and policies.
Onboarding new users to Microsoft 365 with emphasis on Sharepoint OneDrive and Outlook as well as answering general user questions
Migrating end user emails and documents to M365 Outlook and OneDrive from on-premise Exchange external M365 and/or Google Workspace.
Troubleshooting Microsoft Windows 10 and 11.
Highly desired
Troubleshooting Microsoft Office 2016 including exporting/importing mail calendar and contacts
Basic network (wired and wireless) configuration and troubleshooting including ping and trace route

Job Title- Junior Data Migration Field Support Technician Project Location Onsite in Boise Idaho Duration- 6 months contract Visa- USC/ GC/ GCEAD/ OPTEAD/ TN Interview: In-person (Boise ID) We are seeking a Junior Data Migration Field Support Technician with 2 3 years of experience to support...