Renewals Associate II-Italian speaker
Job Summary
Strength in Trust
OneTrusts mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldnt slow teams downit should accelerate whats possible. This led us to develop the first technology platform for responsible data use in 2016. Today with AI representing the latest and most impactful expansion of data yet OneTrust is once again redefining what responsible innovation looks like. OneTrust the AIReady Governance Platform unifies regulatory intelligence automation and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide OneTrust is shaping the future where trusted data becomes a transformative force for business and society.
The Challenge
As a OneTrust Renewals Specialist youll deliver an exceptional customer experience at the time of renewal while creatively solving complex customer challenges. You will create and execute quarterly renewals goals through research negotiation and management of subscription renewal quotes and contracts
Your Mission
- Manage a portfolio of client renewals end-to-end identifying and helping mitigate roadblocks at an early stage ensuring successful on-time execution of processes and contract execution.
- Partner with colleagues in Customer Success and/or Sales teams to provide seamless support during renewals - especially in those renewal cycles that include expansion or add-on opportunity.
- Identify and manage client stakeholders and build and maintain relationships with key individuals.
- Review and understand contract terms and conditions work closely with the finance and legal departments to ensure contracts are compliant and manage contractual documentation.
- Identify commercial opportunities to increase Customers utilisation of the OneTrust platform and work with the sales team to take advantage of any opportunities.
- Pro-actively collect analyze and share customer feedback with colleagues in the professional services sales and R&D teams.
- Support the growth and further development and automation of renewal processes for the business.
You Are
- Youre a go-getter who enjoys solving complex problems.
- You enjoy collaborating across multiple teams to find the missing pieces of the customers puzzle and you dont settle for anything less than success.
- Youre eager to grow personally and professionally and you see obstacles as challenges
- Your Experience Includes
- 1 year of sales experience
- BS degree (preferred in Marketing Business or Communications)
- Strong verbal and written communication skills
- Excellent interpersonal and critical thinking skills
- Familiarity with Salesforce or similar CRM solutions is preferred
- Experience working with customers
- Comfortable in a fast paced & high-volume environment
Where we Work
We are embracing an office-first culture encouraging three days a week in office for most roles with meaningful opportunities to collaborate and celebrate in person.
Each role may have specific requirements or flexibility depending on the scope of the position so we encourage you to verify this with your recruiter during your first interview.
Benefits
As an employee atOneTrust you will be part of the OneTeam. That means youll receive support physically mentally and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage flexible PTO equity RSUs annual performance bonus opportunities retirement account support 14 weeks of paid parental leave career development opportunities company-paid privacy certification exam fees and much more. Specific benefits differ by country. For more information talk to your recruiter or visit out the following to learn more about OneTrust and its people:
Your Data
You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in ourPrivacy Overview.You can change your mind at any time and have your personal data removed from our order to do this you must contact us and let us know you wish to be removed. The request should be made on theData Subject Request Form.
Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our fraudulent jobs interviews and job offers use fake websites email addresses group chat and text messages. Be aware that we never ask candidates for personal information IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat and do not require candidates to purchase products or services or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an @ email address. You may also receive legitimate emails from @. Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a @ email address. For more information or if you have been targeted please reach out to .
Our Commitment to You
When you join OneTrust you are stepping onto a launching pad the countdown has begun. The destination A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely unique career.
OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by local laws.
Required Experience:
IC
About Company
Meet the industry-leading trust intelligence platform for managing Privacy and Data Governance, GRC and Security, Ethics and Compliance, and ESG and Sustainability.