Learning Experience Designer – Multimedia & Quality, HR, Associate

Role Summary

• We are looking for a highly creative and strategically mindedLearning Experience Designerwho can bringstrongdesignthinking multimedia capability and quality governanceto our internal learning portfolio.

• This role is intended for someone who can elevate the overall learner experience by shaping the design approachconceptualisingengaging learning solutions creating high-impact multimedia assets and conducting rigorous quality reviews across digital learning products.

• The ideal candidate will be able to take complex business and compliance content and translate it into learner-friendly modern visually engaging experiences suited for BlackRocks professional audience. They should be comfortable working across multiple learning formats includingmicro-learning scenario-based experiences animation-led explainers and other emerging learning modes.

• This person will play a key role in ensuring that learning solutions are not only instructionally sound but also visually compelling user-centric scalable and aligned to firm standards.

Key Responsibilities

1) Learning Experience & Design Thinking

• Applydesign thinkingprinciples to learning problems with a strong focus on learner needs usability clarity and engagement.

• Translate complex content into effective learning experience concepts structures and creative approaches.

• Partnerwith stakeholders SMEs and internal teams to shape learning solutions that go beyond traditional click-through training.

• Recommend the right modality for the need such as micro-learning scenario-based learning guided journeys multimedia-led explainers or performance support assets.

2) Storyboarding & Creative Direction

• Create strong concept notes storyboards design briefs and visual approaches for digital learning solutions.

• Rapidly interpret new subject matter and convert it into clear compelling learning narratives.

• Guidethe visual and interaction approach for modules that may later be developed by specialist developers.

• Bring fresh thinking on how to make learning more engaging and modern for BlackRock employees.

3) Multimedia Design & Asset Creation

• Create or direct the creation of multimedia assets including:

• explainervideos

• motion graphics

• simple animations

• visual learning assets

• micro-learning components

• Use multimedia strategically to simplify complex concepts especially in areas such as compliance risk AI and financial topics.

• Support the team in introducing newer richer learning formats that improve engagement without compromising clarity or governance.

4) Quality Review & Learning Standards

• Act as aquality gatekeeperfor digital learning outputs created by internal or external developers.

• Review modules for:

• learner experience quality

• instructional flow

• visual consistency

• interaction suitability

• accessibility considerations

• content clarity

• overall production quality

• Ensure outputs are aligned with internal design standards brand expectations and the intended learning experience.

• Identifyimprovements proactively and provide actionable feedback to designers / developers beforefinalisation.

5) Reusable Design Frameworks

• Help define andmaintainreusable design patterns templates and quality benchmarks for the team.

• Contribute to building a more consistent scalable and modern learning design ecosystem across the function.

WhatWereLooking For

• Strongdesignthinking mindsetwith the ability to solve learning problems creatively and practically.

• Strong capability instoryboarding concept design and learner-centric solution design.

• Good understanding ofmodern digital learning formats especially:

• micro-learning

• scenario-based learning

• multimedia-led learning

• visual storytelling

• newer more engaging learning modes for a professional workforce

• Strong visual judgment and ability to critique learning outputs meaningfully.

• Ability to balance creativity with enterprise appropriateness clarity and quality standards.

• Confidence in reviewing work created by others and raising the bar on learner experience.

Core Skills Required

Learning Experience Design

• Experience designing engaging digital learning solutions for adult learners.

• Strong storyboard and design-document creation capability.

• Ability to translate business / compliance-heavy content into learner-friendly experiences.

• Knowledge of modern learning design approaches and learner engagement techniques.

Multimedia & Visual Design

• Strong multimedia sensibility including video visual storytelling motion-led explanation or animation-based communication.

• Experience with tools such as Adobe Creative Suite or equivalent for multimedia asset creation.

• Ability to create polished professional and enterprise-appropriate visual outputs.

Quality Assurance / Review

• Strong eye for detail and quality.

• Ability to assess and improve digital learning against defined standards.

• Experience reviewing content for clarity consistency visual quality and learner usability.

Good to Have

• Familiarity withArticulate 360(Rise / Storyline) to review builds effectively and collaborate well with developers.

• Familiarity withVyondor similar animation tools.

• Exposure toAI-enabled content creation tools for learning / multimedia workflows.

What Success Looks Like in This Role

• Learning solutions feel more modern engaging andlearner-centric.

• Storyboards and creative approaches become stronger before development even begins.

• Developers receive clearer better-quality design direction.

• Final outputsimprove inquality consistency and usability.

• The team starts adopting richer learning modes especially micro-learningand newer digital formats.

• Quality issues are caught earlier and with greater consistency.