Quotations Engineer

What makes us strong Our employees in 50 countries worldwide all working with passion to enable high-tech applications with our strong metals: tungsten and molybdenum.

Our CERATIZIT site in Charlotte is a key hub for customer service and distribution across North Americadelivering high-performance cutting tools with speed flexibility and a strong customer focus.

Join a highly motivated team in Charlotte USA where local expertise meets the global knowledge and values of the Plansee Group.

POSITION SUMMARY: In this role you will be the bridge between our sales team technical engineers and valued customers by creating technical/commercial proposals for cutting tools and customized tooling solutions. Your professional and analytical skills will be used to analyze customer requirements and deliver timely accurate information that maintains CERATIZITs competitiveness in the marketplace while maintaining high-quality standards and delivery performance. You will be responsible for pricing special tools and tooling packages ensuring that pricing is consistently in line with CERATIZITs profitability and financial targets and is competitive within the addition you are empowered to drive continuous improvement activities and improve processes aimed at simplifying working procedures and strengthen collaboration across other teams throughout the organization as well as with external suppliers and partners.

RESPONSIBILITIES/DUTIES:

• Support custom tooling quotes from initial customer inquiry concept development through quotation order placement and tool delivery. This includes generating maintaining accurate quotations calculating new tool cost estimates and reviewing existing tooling to ensure target margins are consistently achieved.
• Coordinate quotation activities to deliver timely accurate and commercially sound quotes for both existing customers and new business opportunities.
• Provide effective communication with customers and CERATIZITs Sales Engineers to manage customer expectations timelines and technical requirements throughout the quotation and ordering process.
• Interface internally with support staff in conjunction with sales engineers on issues of pricing application engineering design engineering and order processing to create positive customer experiences.
• Act as a liaison between CERATIZIT subsidiaries and external suppliers on issues relating to custom-engineered product orders and continuous improvement initiatives.
• Maintain positive and open communication regarding the coordination of quotations with engineering and manufacturing teams across the company as well as third-party suppliers.
• Establish maintain and continuously improve robust quotation processes and procedures with the focus on quotation consistency in the areas of: RFQ validity and verification Bill of Material (BOM) accuracy technical drawing validations historical cost references and final cost data and documentation.

EDUCATION/EXPERIENCE:

• 3 years of experience in cutting tool and tooling solutions; knowledge in the application of metalworking tools across a range of materials and manufacturing processes is a plus
• Technical knowledge of metal cutting tooling solid analytical troubleshooting and problemsolving capabilities a plus.
• Demonstrated ability to operate effectively in a customerfocused environment balancing technical requirements with commercial objectives.
• ERP experience preferred (SAP strongly desired) with the ability to work accurately in structured quoting costing and order-management systems.
• Proficient in Microsoft Office tools (Excel Word PowerPoint Outlook Teams) with the ability to analyze data prepare professional communications and support crossfunctional collaboration.
• Ability to work collaboratively in crossfunctional teams while also demonstrating initiative and accountability when working independently.
• Strong communication and interpersonal skills including the ability to listen actively convey technical information clearly and engage effectively with customers sales teams and internal stakeholders.
• High level of urgency adaptability and resilience with the ability to perform effectively under time pressure and manage multiple priorities while meeting tight deadlines.
• Commercially astute and customercentric with an understanding of margin management value engineering and longterm customer relationships.
• Excellent organizational timemanagement and prioritization skills with attention to detail and a structured processdriven approach.
• Bachelors degree in Engineering (Manufacturing Mechanical Industrial or related discipline) or equivalent combination of education and handson industry experience.

Equal Employment Opportunity

Recruitment Team