Lead Support Analyst, Trading Application (MNC Institutional Brokerage and Investment Services)

Key Areas of Responsibilities

• Ensure excellent 24x7 Operation of core mission-critical Trading application stack.
• Act as the SME for all OMS/EMS (primary) and reference data / reporting (Secondary)
• Work on Trading Operations for Asias Leading Brokerages Global Front Office Systems
• Interact with Dealers/Traders/Business Heads across the globe as required
• Global role covering Execution Services
• Partner closely with Application Development and Support teams to rollout new services seamless and efficiently.
• Act as a mentor to train junior staff and Ensure that the estate is instrumented and monitored effectively
• Establish and maintain an effective framework that provides a comprehensive management controls to protect the Confidentiality Integrity and Availability of information assets.
• Participate in on-call support rotation
• Schedule and document regular changes according to companys change management rules & guidelines
• Ensure that production environment is kept stable and efficient
• Adherence to documented governance guidelines
• Provide at all times an excellent fast and responsive service to other teams

Requirements

• Bachelors / Masters in IT/Computer science degree is ok
• At-least 6-7 years of relevant experience in Front office Trading application support / Implementation and related Server Infrastructure with total years of experience of 10-12 years.
• Experience working in Equities Brokerage Front Office systems support preferably bulge bracket investment bank.
• Development and Production support experience with good problem solving and trouble shooting skills.
• Must have exposure to working directly with end customers/business vendors other project stakeholders as needed.
• Prefer candidates with regional experience
• Good communication skills
• Open to candidates from all locations - preference is right fit to the role
• Good technical knowledge in SQL and Unix
• Strong Stakeholder management for application related stakeholders
• ITIL process adherence (change release incident problem management)
• Java and Perl skills is added advantage
• Knowledge of SQL Tuning and debugging
• Knowledge of Gigaspaces and Tibco.

Required Skills:

Trading ApplicationApplication SupportProduction SupportSQLTIBCO