Genetic Counselor Assistant Full time days

Come work at the best place to give and receive care!

Job Description:

Who We Are: Southern New Hampshire Health has been a cornerstone of the region since 1893 delivering highquality compassionate care close to home. Anchored by Southern New Hampshire Medical Centera 188bed DNVaccredited hospital in downtown Nashua with a Level IIIN trauma center Level II Special Care Nursery and Magnet designation for nursing excellencewe offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Our medical staff includes over 500 providers from Foundation Medical Partners and local practices. Foundation Medical Partners our multispecialty group spans 70 practices across southern New Hampshire and northern Massachusetts providing coordinated patientcentered care to thousands each year.

About the Job:

The Genetic Counselor Assistant supports the Genetics Division by preparing patient cases coordinating clinic workflows and ensuring efficient familycentered care. Working onsite and under the supervision of a Genetic Counselor this role blends administrative support with clinical preparation to enhance the patient experience and streamline genetic services.

What Youll Do:

• Collect family histories medical histories and relevant records prior to patient appointments.

• Construct and update pedigrees for upcoming clinic visits.

• Prepare charts by gathering documentation updating the EMR and communicating changes to care teams.

• Manage incoming calls and emails related to genetic services and referrals.

• Obtain preauthorizations for genetic testing and related medical services.

• Draft letters of medical necessity with guidance from genetic counselors.

• Coordinate clinic workflow including scheduling communication and file maintenance.

• Track genetic test results and follow up with laboratories when turnaround times exceed expectations.

• Support research efforts and stay current with emerging genetic discoveries.

• Schedule patient appointments and monitor incoming referrals.

• Communicate with patients staff and genetic testing companies regarding results and care coordination.

• Track positive and negative patient outcomes and ensure timely followup.

• Collaborate closely with genetic counselors and the nurse navigator to ensure referrals are scheduled and authorizations obtained.

Who You Are:

• A detailoriented organized professional who thrives in a clinical support role.

• Skilled in communication with patients families clinical staff and external partners.

• Comfortable managing sensitive medical information and navigating EMR systems.

• Able to work fully onsite and contribute to a fastpaced clinical environment.

• Committed to customer service and delivering compassionate familycentered care.

• Interested in genetics oncology and supporting research and clinical workflows.

Why Youll Love Us:

Health dental prescription and vision coverage for fulltime & parttime employees

Shortterm longterm disability life & pet insurance

Tuition reimbursement & Nursing Student Loan Paydown Program

403(b) retirement savings plans

Continuous earned time accrual & more!

Work Shift:

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation disability status veteran status or any other characteristic protected by law.