Nurse Medical Information Specialist Services Associate IV

Job Track Description:

• Performs tasks based on established procedures.
• Uses data organizing and coordination skills to perform business support or technical work.
• Requires vocational training certifications licensures or equivalent experience.

General Profile

• Has advanced specialized expertise within a range of analytical or operational processes.
• Completes assignments and facilitates the work of others.
• May coordinate assignments beyond work area.
• Proposes improvements to processes and methods.
• Acts as a lead coordinating the work of others but is not a supervisor.
• Works autonomously within established procedures.

Functional Knowledge

• Has developed skills in a range of processes procedures and systems.
• Acts as a technical expert in some areas.

Business Expertise

• Understanding of how best teams integrate and work together to achieve company goals.

Impact

• Impacts a team by example through the quality service and information provided.
• Suggests enhancements to work procedures and practices to improve efficiency.

Leadership

• Serves as a team lead.
• May allocate work to team members.
• Provides subject matter guidance to junior team members.

Problem Solving

• Provides solutions to atypical problems with little or no precedent.

Interpersonal Skills

• Exchanges information and ideas effectively.
• Uses tact and diplomacy when dealing with others.

Responsibility Statements

• Supports and manages a defined list of patients who require assessment and education about their disease therapy/treatment.
• Uses own professional judgment while performing patient counseling.
• Provides drug information to other health care professionals.
• Ensures proper documentation and record-keeping for all interactions.
• Provides information on specific drug therapy drug administration side effects and side effect management.
• Carries out interventions when appropriate.
• Administers programs that enable patients to overcome adherence barriers to medication.
• Performs other duties as assigned.
• Complies with all policies and standards.