Service Support Associate

At PALFINGER we have been lifting goods to a new level for over 90 years - with a pioneering and passionate spirit. As a global technology and engineering company we are the worlds leading manufacturer and supplier of innovative crane and lifting solutions. Our success is based on the tireless efforts of our approximately 12350 employees who contribute their ideas and energy to our vision. With us you can expect a dynamic working environment full of opportunities for personal and professional development. Become part of our team and start your career at PALFINGER.

The Service Support Associate supports the efforts designated day-to-day operations of Companys Service Techanics. This position will be on site at 2640 Locust St. Nashville TN 37207. This position will report to the Service Office Manager.

Your Responsibilities:

• Providing assistance with work order requests invoice copies and maintaining equipment records with the Regional Service Manager Field and In House Service Technicians and all other personnel.
• Inputting Service billing labor hours.
• Answering incoming calls and return missed calls and voicemails in a timely manner.
• Completing weekly and month-end reports.
• Financial Duties: expense reports processing payments billing payroll purchasing.
• Ordering and Maintaining Office Supplies.

Your Qualifications

• High school diploma or GED required.
• 2-year minimum experience with Service Billing including adding labor hours for invoicing.
• Excellent computer skills (Microsoft Office Internet and ability to learn new software packages)
• Solid organizational and time management skills
• Must speak read and write English.

What We Offer:

• Competitive compensation.
• 401(k) with Company match.
• Medical dental vision life accidental death and dismemberment insurance and short- and long-term disability (depending upon state). Wellness program offered.
• Paid Company holidays and paid Personal Time Off (PTO).
• Opportunity for continuous learning and career growth.

This job posting describes the general nature of work performed by employees within this classification. The information on this posting is not designed to contain a comprehensive list of all responsibilities required of employees assigned to this job. Other duties may be assigned.

PALFINGER is not utilizing any external recruiting agencies for this opportunity.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability status protected veteran status or any other characteristic protected by law.

Equal Opportunity Employer/Vet/Disabled