Porsche Riverside Parts Counter Person

Job Title: Parts Counter Person
Location: Porsche Riverside Riverside CA
Department: Parts
Employment Type: Full-Time

Position Overview

Porsche Riverside is seeking a knowledgeable and customer-focused Parts Counter Person to join our team. This role is responsible for assisting internal technicians and retail customers with parts inquiries orders and inventory support while delivering a premium brand experience consistent with Porsche standards.

Key Responsibilities

• Assist retail and wholesale customers in identifying and purchasing automotive parts and accessories
• Support service technicians with accurate and timely parts fulfillment
• Maintain up-to-date knowledge of Porsche parts catalogs and systems
• Process parts orders returns and warranty claims efficiently
• Ensure proper documentation invoicing and inventory tracking
• Receive stock and organize incoming parts shipments
• Maintain a clean organized and professional parts department
• Upsell and recommend additional parts or accessories when appropriate
• Collaborate with service and sales teams to ensure customer satisfaction

Qualifications

• Previous automotive parts experience required (luxury or European brand preferred)
• Familiarity with parts catalog systems.(CDK)
• Strong customer service and communication skills
• Detail-oriented with strong organizational abilities
• Ability to work in a fast-paced environment
• Basic computer proficiency (DMS systems Microsoft Office)
• Valid drivers license with a clean driving record

Compensation & Benefits

• Salary Range: $45000 $75000 annually (DOE Depending on Experience)
• Medical dental and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Employee discounts
• Opportunities for advancement within a premier luxury automotive brand

Work Environment

• Dealership setting with both front counter and warehouse responsibilities
• May require standing for extended periods and lifting up to 50 lbs