Head of Procurement Operations and Accounts Payable
Charlotte, VT - USA
Job Summary
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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Please review the following job description:
This role is responsible for driving the continuous improvement and modernization of Procurement and Accounts Payable operations. This role focuses on optimizing endtoend SourcetoContract and ProcuretoPay processes through process redesign digital enablement automation and datadriven insights.The Director partners closely with Procurement leadership TD&O Technology Data and Operations teams to translate business needs into scalable solutions that improve efficiency strengthen controls enhance user experience and deliver measurable business value. While digital tools are leveraged where appropriate the primary emphasis of the role is operational effectiveness process discipline regulatory alignment and sustainable execution within a highly regulated environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
Procurement & AP Operations Transformation
Lead modernization initiatives across sourcing contracting buying channels invoicing and supplier engagement.
Design and execute a multiyear roadmap to simplify procurement and accounts payable processes reduce manual effort and improve cycle times.
Standardize workflows and operating practices to enhance scalability resiliency and consistency across the enterprise.
Digital Enablement
Partner with TD&O and Technology teams to implement digital solutions that improve workflow routing exception handling and realtime status visibility.
Enhance contract lifecycle management renewal tracking document retrieval and approval workflows through systembased controls.
Support the adoption of digital capabilities that improve efficiency accuracy and compliance.
IntaketoPay Orchestration
Improve the procurement intake experience by strengthening request routing prioritization and orchestration.
Ensure purchasing processes are intuitive compliant and transparent for internal stakeholders.
Reduce dependency on manual support models by improving selfservice capabilities and knowledge access.
Data Reporting & Insights
Strengthen procurement data foundations across key objects including suppliers contracts purchase orders invoices and receipts.
Enhance operational reporting dashboards and KPIs related to efficiency compliance savings and working capital.
Translate operational data into actionable insights for Procurement leadership and business partners.
Risk Controls & Governance
Ensure procurement modernization efforts align with regulatory requirements data privacy expectations and thirdparty governance policies.
Partner with Risk Compliance and Audit teams to maintain strong controls and audit readiness.
Support governance reviews related to process and system changes impacting procurement operations.
Stakeholder Partnership & Change Management
Act as a key liaison between Procurement TD&O Technology Data Operations and Risk partners.
Lead change management efforts to drive adoption of new processes and tools.
Influence senior leaders and business partners to align on priorities sequencing and value realization.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
1. 10 years of progressively responsible experience in Procurement Supply Chain Finance Transformation or Operations within a large complex organization.
2. Deep knowledge of endtoend SourcetoContract and ProcuretoPay processes and operating models.
3. Proven experience leading largescale procurement or finance modernization initiatives.
4. Strong understanding of procurement platforms (e.g. Ariba or comparable systems) RPA and reporting/analytics tools.
5. Demonstrated ability to lead crossfunctional teams and influence stakeholders across Finance Technology and Operations.
6. Strong analytical and problemsolving skills with the ability to translate data into business decisions.
7. Bachelors degree in Supply Chain Business Finance Technology Data or a related field or equivalent experience.
Preferred Qualifications:
1. MBA or advanced degree.
2. 10 years of relevant leadership experience.
3. Experience operating in a highly regulated environment such as financial services.
4. Experience defining tracking and reporting KPIs tied to operational efficiency savings compliance and control outcomes.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.
Required Experience:
Director
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