This role is in support of Cencoras third party logistics service in Europe operating through our Alloga business.

We are looking for a dynamic forward-thinking Business Analyst to join our 3PL business and act as a catalyst for change. This is not a traditional BA role you will be at the intersection of logistics operations technology and AI-driven innovation. You will identify opportunities to leverage artificial intelligence robotic process automation (RPA) predictive analytics and other digital accelerants to transform how we deliver 3PL services to our clients. You will translate complex business needs into actionable solutions build compelling business cases and drive measurable outcomes across the role will be hybrid with 1 to 2 days in the office (London or Woking). There will also be some requirement for travel to other sites in the UK and Europe.

Responsibilities will include:

• Identify evaluate and champion AI/ML and automation opportunities across 3PL operations (warehousing transport inventory management client services).
• Partner with data science and engineering teams to define requirements design AI-augmented workflows and oversee proof-of-concept (PoC) delivery.
• Stay current with emerging technologies (LLMs generative AI computer vision digital twins process mining) and assess their applicability to 3PL.
• Drive adoption of low-code/no-code platforms (e.g. Power Apps Power Automate) to empower operational teams with self-service tooling.
• Develop and maintain a pipeline of digital innovation initiatives prioritised by business impact and feasibility.
• Elicit document and validate business requirements using a range of techniques (interviews workshops process mapping data analysis).
• Translate requirements into user stories functional specifications and data models suitable for Agile delivery teams.

• Conduct current-state and future-state process analysis using tools such as Visio Miro Lucidchart or Celonis.
• Perform gap analysis and root cause analysis to identify inefficiencies and recommend improvements.
• Define KPIs success metrics and benefits realisation frameworks for all initiatives.
• Act as the primary liaison for 3PL operations and commercial teams business process owners for transformation initiatives.
• Present findings business cases and solution options to senior leadership with clarity and confidence.
• Support change management activities training communications and adoption tracking to ensure sustainable implementation.
• Facilitate cross-functional workshops sprint reviews and steering committee meetings.
• Build and maintain dashboards and reports (Power BI Tableau) that provide actionable insights to operations and leadership.
• Collaborate with data engineering teams to define data requirements for AI/ML model development.
• Champion a data-driven culture across the 3PL business.

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We would value the following attributes and skills:

• Must be able to demonstrate experience as a Business Analyst preferably within 3PL supply chain logistics or pharmaceutical distribution.
• Demonstrable experience identifying and implementing AI automation or digital transformation initiatives in an operational environment.
• Strong proficiency in business analysis tools and techniques process mapping requirements documentation user stories data modelling.
• Hands-on experience with data visualisation tools.
• Familiarity with Agile/Scrum delivery methodologies and tools (JIRA Azure DevOps Confluence).
• Experience working in regulated industries (pharmaceutical healthcare life sciences) with understanding of compliance requirements.
• Excellent stakeholder management skills ability to communicate complex technical concepts to non-technical audiences.
• Bachelors degree or equivalent in Business Supply Chain Information Systems Data Science or a related discipline.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Affiliated Companies

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law.

The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned