Receptionist (Part time hours based in our Canary Wharf office)

We are looking for a receptionist to join our Canary Wharf office on a part time permanent basis from 8:30am 12:30 on a daily basis. This role serves as the first point of contact for all visitors guests and employees providing a friendly and professional welcome. Key responsibilities include answering the phone issuing visitor passes and creating security access passes managing deliveries and distribution ordering lunches and snack bar items and working closely with colleagues to provide general administrative support across the office.

Everyday responsibilities include:

• Maintain front of house operations including welcoming visitors and staff answering phones assisting with queries issuing visitors passes using Swift Connect managing security access passes via C-Cure system assigning lockers and conducting H&S induction tours for new starters.
• Manage mail deliveries and internal correspondence ensuring accurate distribution and efficient dispatch of new starter packs anniversary gifts and recognition awards.
• Coordinate hospitality and events including ordering catering for lunches and internal events supporting Welcome Week activities and assisting with AV requirements in meetings.
• Oversee office resources and facilities including monitoring stock levels (snacks supplies) maintaining the onsite library (cataloguing lending shelving) booking meeting rooms and desks and reporting maintenance issues.
• Support administrative duties such as photocopying filing data logging and maintaining spreadsheets including reconciliation of snack bar spend.

Skills and experience for success:

• Strong verbal and written communication skills with a commitment to professionalism and confidentiality when handling sensitive matters.
• Proactive problem-solver with a decisive approach to resolving issues and providing practical positive solutions.
• Highly detail-oriented producing high-quality work while respecting and valuing colleagues visitors and employees.
• Technically proficient with strong competence in Microsoft Office and the ability to support others in using these tools effectively.
• Demonstrates a strong service mindset combining patience empathy effective listening and clear communication to deliver excellent support.

Qualifications :

No formal qualifications are required.

Additional Information :

Salary from: 23500 pro rata

Closing date for applications - Friday 24th April

Being an integral part of such a meaningful mission is extremely rewarding in itself but in order to support our people were continually improving our benefits package. We pride ourselves on investing in our people and supporting them to achieve their career goals as well as offering a benefits package including: 

• Generous Leave: 30 days holiday plus bank holidays additional leave for long service and the option to apply for up to 30 days of remote working abroad annually (approval required).
• Family-Friendly: Blended working arrangements flexible working enhanced maternity paternity and shared parental leave benefits.
• Pension & Financial: Defined contribution pension (Genomics England double-matches up to 10% however you can contribute more if you wish) Life Assurance (3x salary) and a Give As You Earn scheme.
• Learning & Development: Individual learning budgets support for training and certifications and reimbursement for one annual professional subscription (approval required).
• Recognition & Rewards: Employee recognition programme and referral scheme.
• Health & Wellbeing: Subsidised gym membership a free Headspace account and access to an Employee Assistance Programme eye tests flu jabs.

Equal opportunities and our commitment to a diverse and inclusive workplace 

Genomics England is actively committed to providing and supporting an inclusive environment that promotes equity diversity and inclusion best practice both within our community and in any other area where we have influence. We are proud of our diverse community where everyone can come to work and feel welcomed and treated with respect regardless of any disability ethnicity gender gender identity religion sexual orientation or social background. 

Genomics Englands policies of non-discrimination and equity and will be applied fairly to all people regardless of age disability gender identity or reassignment marital or civil partnership status being pregnant or recently becoming a parent race religion or beliefs sex or sexual orientation length of service whether full or part-time or employed under a permanent or a fixed-term contract or any other relevant factor.  

Genomics England does not tolerate any form of discrimination harassment victimisation or bullying at work. Such behaviour undermines our mission and core values and diminishes the dignity respect and integrity of all parties. Our People policies outline our commitment to inclusivity. 

We aim to remove barriers in our recruitment processes and to be flexible with our interview processes. Should you require any adjustments that may help you to fully participate in the recruitment process we encourage you to discuss this with us. 

Culture

We have four key behaviours that represent what we would like Genomics England to feel like and the culture we want to encourage in order for us to achieve our mission. These behaviours help us all work well together deliver on our outcomes celebrate our successes and share feedback with each other. You can read about these and other aspects of our culture here Culture Genomics England

Blended working model

Genomics England operates a blended working model as we know our people appreciate the flexibility that hybrid working can bring. We expect most people to come into the office a minimum of 2 times each month. However this will vary according to role and will be agreed with your team leader. There is no expectation that people will return to the office full time unless they want to however some of our roles require full time on site attendance e.g. lab teams reception team. 

Our teams and squads have and will continue to reflect on what works best for them to work together successfully and have the freedom to design working patterns to suit beyond the minimum. Our office locations are: Canary Wharf Cambridge and Leeds.

Onboarding background checks

As part of our recruitment process all successful candidates are subject to a Standard Disclosure and Barring Service (DBS) check.  We therefore require applicants to disclose any previous offences at point of application as some unspent convictions may mean we are unable to proceed with your application due to the nature of our work in healthcare. 

Remote Work :

No

Employment Type :

Full-time