Office Services Associate

Area Customer Service Coordinator
Mount Laurel NJ (onsite)
3 Months (Temp to Hire)
Role involves travel between multiple sites (Mt. Laurel NJ; Philadelphia PA; King of Prussia PA) within a 4050-mile radius.

Qualifications :

• Multifunctional ACSC (Advanced Customer Service Coordinator) role supporting high-profile client locations. Responsible for delivering exceptional front-of-house hospitality reception and office support services. Requires a customer servicefocused professional with strong communication skills adaptability and a proactive attitude.
• Responsibilities
  Front of House (FOH) / Reception & Hospitality
• Serve as the primary front desk representative greeting visitors and employees in a friendly and professional manner.
• Answer incoming calls promptly (within three rings) and handle inquiries efficiently.
• Manage reception emails and provide administrative support as needed.
• Maintain confidentiality professionalism and a positive first impression at all times.
• Register visitors using building security systems and maintain accurate visitor logs.
• Notify hosts of visitor arrivals and direct guests to appropriate meeting rooms.
• Issue and track visitor badges/security cards; report discrepancies.
• Conference & Meeting Support
• Set up and support conference/meeting rooms (4100 attendees).
• Provide basic AV support and ensure meeting rooms are fully functional.
• Reset rooms post-meeting and maintain cleanliness and organization.
• Catering & Pantry Support
• Coordinate catering orders for meetings and events.
• Manage catering deliveries setup and cleanup.
• Process and code catering invoices accurately.
• Maintain pantry/kitchen areas ensuring cleanliness and stocked supplies.
• Back of House / Office Support
• Provide mailroom services: receive sort and distribute mail and packages.
• Handle outbound shipping (FedEx Client USPS) and prepare items for pickup.
• Support print/production services: copying scanning faxing and document handling.
• Act as first responder for copier/printer issues and escalate when needed.
• Customer Service & Operations
• Deliver a high-touch customer service experience at all times.
• Build strong relationships with clients employees and vendors.
• Troubleshoot and resolve service issues efficiently.
• Adapt quickly to changing priorities and work across multiple locations as needed.
• Qualifications & Requirements
• High School Diploma required; additional education preferred.
• Minimum 1 year of related experience (reception hospitality office services).
• Strong proficiency in Microsoft Office 365 and general computer applications.
• Excellent verbal and written communication skills.
• Valid drivers license with reliable transportation and ability to travel locally (4050 miles).
• Skills & Competencies
• Strong customer service orientation with a positive can-do attitude.
• Ability to multitask prioritize and work in a fast-paced environment.
• High attention to detail reliability and professionalism.
• Problem-solving mindset with sound judgment and decision-making skills.
• Team player with flexibility and adaptability
• Ability to lift 1530 lbs (occasionally up to 50 lbs).
• Frequent standing walking bending and moving between locations.
• Office/warehouse environment with moderate physical activity.
• May require early morning late evening or weekend flexibility

Additional Information :

Candidates must be able to lift 50 pounds and stand for extended periods of time.

Role involves travel between multiple sites (Mt. Laurel NJ; Philadelphia PA; King of Prussia PA) within a 4050-mile radius.

Remote Work :

No

Employment Type :

Contract