Senior HR Technology Analyst
Liberty Lake, WA - USA
Job Summary
*Must currently live within daily commuting distance to STCU Headquarters in Liberty Lake WA*
The Senior HR Technology Analyst position performs administration maintenance and governance of core HR-related systems. This position drives system improvements by identifying and implementing efficiencies that enhance the employee experience. This role delivers advanced reporting and analytics to inform HR and business decisions while independently identifying and resolving complex system issues. The Senior HR Technology Analyst also ensures regulatory compliance documents processes and supports the full employee lifecycle as a trusted HR technology resource.
Core Job Requirements/Outcomes
- Serve as LMS Administrator by overseeing system configuration maintenance and enhancements supporting upgrades developing and maintaining reports managing support requests maintaining documentation and procedures and delivering user training.
- Deliver a high-quality HR systems experience by providing guidance expertise and training to employees while effectively prioritizing and resolving help tickets to ensure reliable support for current and future HRMS platforms.
- Optimize HRMS system functionality by maintaining data integrity recommending and implementing improvements and managing integrations including API SFTP and other connections as well as data exchanges to ensure accurate efficient and reliable system performance.
Other Essential Functions
- Collaborate with vendors to troubleshoot and resolve complex system issues support escalations and drive discussions on system functionality and improvements.
- Contribute as an effective project team member for both departmental and cross-functional projects by completing all tasks and assignments in a timely manner.
- Deliver reports and analytics by responding to ad hoc and scheduled requests ensuring data integrity and providing actionable insights to support organizational decision-making.
Qualifications :
Education: Bachelors degree in information technology information systems computer science or directly related field and/or equivalent job experience is required.
Job Experience: Minimum five years of technical experience including enterprise system administration configuration implementation maintenance and managing system integrations and data exchanges required. Previous experience with SCORM standards e-Learning software HR software and end-user support including ticket prioritization and resolution strongly preferred.
Software Skills: Previous experience supporting software development lifecycles (SDLC) preferred. Demonstrated experience with Microsoft Office products advanced reports and analytics (dashboards metrics) and establishing workflows.
Physical Demands: Must be able to regularly talk hear and operate a computer keyboard and mouse and occasionally lift pull/push and carry up to 10 pounds with accommodations.
Work Conditions: Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting. Exposure to high-stress fast-paced deadline-oriented environment.
Other: Perform additional duties as assigned for the efficient operation of the department and the organization. This includes the possibility of being assigned temporarily to other locations.
Additional Information :
Please review our website for more information at Work :
No
Employment Type :
Full-time
About Company
STCU is consistently rated one of the top-performing credit unions in the nation, and has been named one of Fortune Magazine’s Great Places to Work. We look for employees who have a strong desire to serve others, are lifelong learners, are committed to working hard, have a fun-loving ... View more