Air Import Coordinator

Job purpose is to co-ordinate the successful routing of import shipments. Job purpose is inclusive of handling files from arranging shipment from start to finish; preparing documents sending documents to the appropriate parties invoicing & costing accurately and closing the file in timely manner.

•  Receive review and process import documentation from offices worldwide.
•  Confirm terms/acceptance of shipping with Importer of Record.
•  Communicate with worldwide offices/agents regarding proper documentation for imports.
•  Work with brokerage department and outside brokerage firms to obtain Customs release and other   government  agency releases as appropriate arranging delivery and invoicing the appropriate   account.
•  File E Manifest (Canada) prior to arrival 4 hours prior / ISF 102 Filing (USA)
•  Must be able to work Weekends & Statutory Holidays.
•  Process delivery of cargo invoicing client/brokerage team updating tracking system and collection   of receivables within defined Company time frames.
•  Coordinate the release of goods from the carrier Customs or other governmental agency   examinations that may be required.
•  Communicate with clients coworkers and Team Leader in a clear concise and timely manner.
•  Adhere to all domestic and international shipping regulations.
•  Provide excellent and timely customer service under the direct supervision and advice of the   department Team Leader or Manager by informing clients of the status of shipments and referring   clients to a higher-level authority when questions are beyond scope of responsibility.
•  Advise department Supervisor or Manager of any transaction problems or irregularities.
•  Adhere to all company policies procedures and guidelines such as the Code of Conduct assigned   work schedules and attendance requirements.
•  Perform other duties as assigned.

Qualifications :

• Very good verbal communication skills and past customer service experience are required as
  work includes extensive phone contact with carriers and other parties concerning the import
  process. 
• Very good written communication skills to compose routine to moderately complex letters and to edit   and proof business correspondence and reports.
•  The ability to organize prepare and assemble documents or reports containing data from several       sources.
•  The ability to use Company-standard software for word processing spreadsheets etc. to generate   more elaborate reports charts and graphs as applicable.
•  The ability to perform the functions of an Import Specialist as needed.
•  College background preferred
•  CIFFA certified is an asset
•  Relevant work experience: 1-2 years
• Knowledge in Import operations and projects is an asset.

Additional Information :

What do we offer: 

• Competitive wages.
• Comprehensive benefits package (after probationary period).
• Opportunities for growth and development (apprenticeship and scholarship programs).
• A positive and supportive work environment.

Remote Work :

No

Employment Type :

Full-time