Global SAP Operations Engineer – Scheduling & Automation (Control M)
Job Summary
Dematic Corporation is a leading supplier of integrated automated technology software and services to optimize the supply chain. Dematic belongs to the KION Group. The KION Group is among the worlds leading suppliers of industrial trucks and supply chain solutions. We currently have more than 41000 employees and approximately 11100 million in revenue. Our portfolio encompasses industrial trucks such as forklift trucks and warehouse trucks as well as integrated automation technology and software solutions for the optimization of supply chains including all related services. Across more than 100 countries worldwide the KION Groups solutions improve the flow of material and information within factories warehouses and distribution centers.
We offer:
KION Group IT is looking for a Global SAP Operations Engineer Scheduling & Automation to join our Global SAP Authorization Job Control & Output Management Team.
This role is part of a global SAP operations organization responsible for ensuring the stability reliability and performance of SAP batch processing and automation across a large internationally distributed SAP landscape. You will support businesscritical processes used by customers and operations worldwide working closely with global IT and application teams.
Tasks and Qualifications:
We offer:
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Tasks and Qualifications:
What You Will Do in This Role:
As a member of the global operations team you will:
Operate monitor and optimize SAP batch job scheduling and automation using BMC ControlM
Ensure availability and reliability of SAP batch processes across multiple regions and time zones
Create maintain and validate ControlM jobs based on approved technical and business documentation
Monitor job flows dependencies and calendars proactively identifying risks to production operations
Analyze troubleshoot and resolve job failures delays and performance issues
Act as a firstline operations owner for schedulingrelated incidents affecting SAP production systems
Provide consultation and guidance for new batch job and automation requests
Work within a structured global oncall rotation supporting critical SAP services outside regular business hours
Track and resolve incidents and service requests using Remedy in line with defined SLAs
Collaborate with SAP Basis application and infrastructure teams to improve operational stability and prevent recurring issues
What We Are Looking For:
Required Qualifications (MustHave)
- 24 years of experience working with BMC ControlM in a production environment
(SAP job scheduling experience preferred) - Experience operating and supporting enterprise batch scheduling or automation systems
- Solid working knowledge of Linux environments (Oracle Linux or Red Hat preferred)
- Basic understanding of SAP systems and batch job concepts
- Strong analytical skills with the ability to troubleshoot issues in live production environments
- English proficiency (B2 or higher) comfortable working with global Englishspeaking teams
- Willingness to participate in a shared oncall rota as part of a global operations model
- Resume/CV must be submitted in English
Nice to Have (Advantageous but Not Required)
- Exposure to SAP Basis activities or concepts
- Scripting experience (Shell Python PowerShell etc.)
- Experience with Output or Print Management solutions (e.g. PLOSSYS LRS VSPX)
- Prior experience in a global shared services or followthesun support model
- German language skills
- Willingness to travel internationally (up to 1015%) when required
Why Join KION Group IT
- Be part of a global SAP operations team supporting missioncritical systems worldwide
- Work in a stable enterprisescale SAP environment with modern automation tooling
- Gain exposure to international stakeholders systems and operational models
- Structured onboarding knowledge transfer and collaboration with experienced SAP professionals
- Longterm career development opportunities within Global SAP and IT Operations
#LI-AM3
Required Experience:
IC
About Company
We are a leading supplier of forklifts and warehouse equipment as well as automation technology and software solutions for the optimization of supply chains.