People Services Coordinator (mfd)

• Be the first point of contact for everyday peoplerelated questions from employees
• Support employees throughout the employee lifecycle including preparing documents filing keeping HR systems up to date and providing adhoc support
• Own and manage the onboarding process
• Own document creation across the employee lifecycle
• Handle Tier 2 HR cases resolving them accurately and on time according to agreed service levels
• Work closely with Tier 1 (frontline support) and Tier 3 (specialist teams) to ensure smooth and timely case resolution
• Coordinate with IT/EUS Workplace Payroll and other teams to resolve issues effectively
• Ensure a high standard of service by following policies processes and performance targets
• Use the HR case management system to track document and update all cases accurately
• Ensure compliance with company policies and local labor laws working with senior team members when needed
• Identify opportunities to improve HR processes and services and share feedback to enhance the employee experience
• Encourage employees and managers to use selfservice tools and provide guidance on how to use them effectively

Qualifications :

• Education in HR or similar and a strong interest in human resources
• Ability to handle sensitive topics with discretion
• Strong communication skills written and verbal (German & English) with the ability to clearly support employees and managers
• Good problemsolving skills and a proactive approach to resolving employee and HR issues
• Team player who works well with other teams such as Payroll Legal and IT
• Strong attention to detail and good organizational skills
• Ability to manage multiple cases set priorities and work well in a fastpaced environment
• Comfortable using Microsoft Office and everyday business tools (e.g. Outlook Teams)

Additional Information :

At Entain we know that signing top players requires a great starting package and plenty of support to inspire peak performance. Join us and a competitive salary starting at 40000 EUR gross per year and it is just the beginning. We also offer:

• A modern and dynamic working environment in the heart of Vienna
• Annual Group Bonus Plan
• Food vouchers 136 EUR per month (working )
• Annual Holiday 5 weeks per year plus local public holidays
• Additional Its Your Game day off 1 day
• Entain & Enhance days 2 paid days off to focus on your professional or personal development
• Life Insurance / Personal Disability Insurance / Critical Illness Insurance
• Hybrid working 2 days in the office
• Sharesave Scheme
• Paid subscription to the mental wellbeing app Unmind and the training portal Udemy
• Referral Program 
• Amazing social events including EOY party
• Special day(s) off: birth of child marriage moving household etc.
• Special offers / reductions: pharmacy Magenta Erste Bank

You must be 18 or over to apply!
 

Equal Opportunities.

If you need any reasonable adjustments at any stage of the recruitment process please contact us and well support you.

Were committed to creating a diverse equitable and inclusive workplace where everyone feels valued respected and able to be themselves.

Were an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race colour nationality ethnic or national origin religion or belief sex gender identity or expression sexual orientation age disability marital or civil partnership status pregnancy or maternity or any other status protected by law.

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate ensuring ethical and compliant hiring practices globally.

Remote Work :

No

Employment Type :

Full-time