IT Operations Technician

Basic Job Functions:

Nucor Business Technology (NBT)is seeking qualified applicants for the position ofIT Operations Technician. This positionis responsible forconfiguringoperating andmaintainingvarious enterprise-wide systems as well as supporting internal IT partners across the enterprise. The IT Operations Technician will provide technical support to Nucor Insulated Panel Group asrequired. Installing configuring testing and supporting various business applications and infrastructure hardware (networking computers camera systems wireless hand-held devices etc.).

This position will be onsitelocatedat our NucorInsulated PanelGroupdivision in Lewisville TX.

Responsibilitiesinclude butarenot limited to:

• Provide technical support to employees using phone email chat and the ticketing system; provide in-person support to onsite employees and remote support to other locations
• Order configure and deploy new equipment and manage used inventory
• Assist in the implementation/installation maintenance/troubleshooting and licensing of software and applications
• Troubleshooting and maintaining IT infrastructure equipment such as computers/laptops phones servers access control systems and network devices
• Create and support user account and group membership setups
• Support project work as assigned
• Create and maintain documentation regarding incidents projects and inventory
• Work a rotational on-call IT support schedule to include evenings and weekends as assigned
• Must obtain AZ-900 Certification MD-102 and AZ-104 Certification within the first year

Candidates must be legally authorized to work in the US (NucorBusiness Technology (NBT)will not sponsor the need for a visa now or in the future).

Safety is the most important part of all jobs within Nucor; therefore candidates must be able to demonstrate the ability to initiate lead and uphold safety policies practices procedures and housekeeping standards at all times.

Minimum Qualifications:

• 1-year technical experience supporting users with hardware software administration and IT customer support as defined in the responsibilities.
• IT related associate degree or2 years ofequivalent recent experience

Preferred Qualifications:

• Experience installing configuring and troubleshooting MS Windows Office Outlook and other basic Windows applications
• Experience troubleshooting networking equipment Conference rooms audio/visual andaccess control systems/cameras/badges
• Experience with workstation imaging software and an MDM solution such asMicrosoftIntune
• Experience in a heavy industrial setting
• SAS Platform experience
• MicrosoftPowerShell Experience
• CloudManagementExperience
• Microsoft ADO Experience
• Experience working in a Scrum project management framework