Manager Revenue Operations

About the Role

The Manager Revenue Operations serves as the operational backbone for a defined sales segment acting as the strategic and executional partner to segment sales leadership. This role drives go-to-market readiness ensures NRR accountability and leads the intersection of people process and systems needed to hit revenue targets. The Manager Revenue Operations interfaces directly with Sales leadership and participates in President-level forecast calls translating commercial intent into operational reality across the full revenue lifecycle. In this opportunity as Manager Revenue Operations you will be responsible for:

Segment Go-to-Market Strategy

• Own and operationalize the segment GTM strategy translating business objectives into actionable territory coverage and capacity plans
• Partner with segment leadership to define annual and in-year GTM motions including new logo acquisition expansion and renewal plays
• Develop and maintain segment-level market sizing and opportunity analysis to inform coverage decisions and resource allocation
• Drive alignment between GTM strategy and quota/territory design to ensure field execution reflects commercial priorities
• Monitor GTM execution effectiveness through leading indicators and proactively recommend course corrections
• Drive accountability across the segment for NRR outcomes by embedding renewal and expansion goals into sales team scorecards and performance reviews
• Serve as the segments primary interface to the central Revenue Operations Sales Enablement Compensation and Systems teams
• Partner with the Sales Compensation team to ensure compensation plan design supports GTM objectives and serve as the first point of escalation for segment compensation disputes
• Manage complex multi-phase projects with cross-functional workstreams diverse stakeholder groups and competing priorities
• Lead overall data quality standards and process improvements in partnership with CRM administrators and data governance teams
• Partner with HR on organizational design headcount planning and talent strategy to support segment revenue goals
• Collaborate with the Systems team to drive CRM hygiene standards data governance and adoption across the segment sales team

Sales Leadership Interface

• Act as the primary operational partner (chief of staff) to sub-segment sales and commercial excellence leadership owning the rhythm of business and cadence of operational reviews
• Prepare and facilitate weekly monthly and quarterly business reviews including pipeline reviews forecast calls and performance reporting
• Synthesize operational data into executive-ready narratives and recommendations for VP and SVP-level audiences
• Drive accountability within the sales team by tracking and communicating performance against KPIs and revenue milestones
• Serve as the liaison between the field and central functions ensuring leadership decisions are operationalized quickly and accurately

President-Level Forecast Calls

• Represent the segment in President-level forecast calls owning the preparation data integrity and commentary for the segments revenue outlook
• Build and maintain a rigorous bottoms-up forecast model informed by pipeline health coverage ratios and historical conversion data
• Partner with Finance to reconcile field forecast submissions with financial targets and provide variance analysis
• Proactively identify forecast risks and upsides clearly communicating assumptions and dependencies to senior leadership
• Develop cadence and governance for forecast submissions ensuring consistency and accuracy across the segment
• Partner with HR on organizational design headcount planning and talent strategy to support segment revenue goals

About You

Youre a fit for the role of Manager Revenue Operations if your background includes:

Experience & Qualifications

• Undergraduate degree with 7 years of experience in Revenue Operations Sales Operations Sales Strategy or a related commercial excellence function
• Demonstrated experience supporting senior sales leadership (VP / SVP level) and participating in executive-level business reviews and forecast calls
• Proven track record of owning NRR or revenue retention metrics within a segment or business unit
• Deep experience with GTM strategy development territory design and quota-setting methodologies
• Strong background in cross-functional project management with complex multi-stakeholder workstreams

Skills & Competencies

• Exceptional communication and executive presence; able to build compelling narratives from complex data for President/C-suite audiences
• Thorough understanding of end-to-end sales and renewal workflows including pipeline management forecasting and account coding
• Strong analytical skills with the ability to build and maintain financial models bottoms-up forecasts and NRR tracking frameworks
• Proven ability to build and maintain relationships and influence at all levels from individual contributors to senior executives
• Ability to balance strategic priorities with day-to-day operational execution across multiple concurrent workstreams
• Comfort operating with ambiguity driving toward clarity through data and structured problem-solving

Systems & Tools

• Extensive experience with CRM systems with required; experience with Salesforce administration or advanced configuration a plus
• Advanced proficiency with Tableau or equivalent BI/reporting tools for pipeline and performance analytics
• Experience with Sales Compensation platforms (e.g. Xactly) and territory design tools
• Proficiency with Microsoft Excel PowerPoint and the broader Microsoft 365 suite
• Familiarity with data warehouse environments and comfort querying or interpreting structured data (e.g. SQL Business Objects)

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Whats in it For You

• Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.

• Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.

• Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.

In the United States Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health dental vision disability and life insurance programs as well as a competitive 401k plan with company addition Thomson Reuters offers market leading work life benefits with competitive vacation sick and safe paid time off paid holidays (including two company mental health days off) parental leave sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally Thomson Reuters offers the following additional benefits: optional hospital accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations unless otherwise noted the base compensation range for this role is $100100 USD - $185900 USD. Base pay is positioned within the range based on several factors including an individuals knowledge skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.

We are powered by the talents of 26000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.

As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex/gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

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