Delivery Manager Fashion Ecommerce

Bureau Talent is partnering with a globally recognized stylish British fashion retailer to find a proactive and collaborative Delivery Manager for their Customer Domain.

Our client values friendship honesty and inclusivity creating an environment that is both professional and genuinely fun. This is a pivotal role for a hands-on leader who can navigate complex technical landscapes while maintaining the human touch that defines their brand culture.

The Role

As the Delivery Manager you will partner with domain leadership to ensure all technical work is planned resourced and executed to the highest standard. You will be the heartbeat of the domain managing dependencies and risks to keep projects moving forward.

Key Responsibilities:

• Strategic Oversight: Plan and track all incoming work providing clear progress updates to leadership and the Head of Delivery.
• Risk Management: Proactively identify blockers and drive mitigation strategies to safeguard project outcomes.
• Capacity Planning: Maintain a realistic forward-looking view of team capacity to ensure commitments are transparent and achievable.
• Cross-Functional Collaboration: Work closely with Project Management Product and Engineering leads to align technical deliverables with business goals.
• Process Excellence: Continuously refine engineering delivery practices using KPIs and agile ceremonies ensuring alignment with the wider IT Operating Model.
• Operational Integrity: Oversee incident visibility and ensure that post-incident learnings are tracked and implemented.

What We Are Looking For

We need a delivery expert who understands the nuances of the modern retail tech stack and thrives in a hybrid team environment.

• Vertical Expertise: Proven experience delivering in eCommerce CRM Customer Data (CDP/CDX) and Marketing sectors.
• Agile Leadership: Strong background in managing Agile engineering teams and a deep understanding of the SDLC.
• Team Dynamics: Experience working within hybrid models involving in-house nearshore and offshore resources.
• Technical Literacy: A track record of delivering complex technical projects rather than just surface-level coordination.
• Tooling: Proficiency with Jira Confluence and project management software like or Asana.
• Communication: Exceptional people skills with the ability to influence stakeholders at all levels.

Location & Benefits

Our client offers a balanced working model and a culture that celebrates individuality.

• Hybrid Working: 3 days per week at the North Acton office; 2 days working from home.
• Compensation: Competitive salary plus a targeted annual bonus.
• Perks: Generous clothing allowance 30% brand discount and a subsidised onsite café.
• Wellbeing: 25 days holiday (plus bank holidays) Virtual GP service for your household and a comprehensive retail discount portal.
• Environment: Free onsite parking and a friendly tolerant and diverse workplace.

Bureau Talent is an equal opportunity recruiter. We and our client are committed to building a diverse environment and encourage applications from all backgrounds