GTM Operations Madrid

About HappyRobot

HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers dont just communicate - they make decisions take action and run operations autonomously across voice email and enterprise systems. Born in Y Combinator (S23) and backed by a16z and Base10 with over $60M raised we power critical operations for global enterprises worldwide.

Our platform is battle-tested in the most demanding environments - where AI has real consequences. We started in logistics built our own voice stack models and orchestration layer from the ground up and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto.

Role Overview

In the context of HappyRobots hyper-growth this role exists to make sure the systems underneath Growth and Sales actually work clean data reliable reporting automations that dont break and a tooling stack that not only keeps up with the team but enables it to keep moving fast.

Youll own Salesforce day-to-day: fields workflows data hygiene dashboards and reporting. Youll also own the operational layer across our growth stack attribution integrations between tools email infrastructure and automations. You serve both Growth and Sales and youll be the person both teams go to when something needs to be built fixed or figured out.

Youre a great fit if you think about the GTM stack the way a product manager thinks about a product whats working whats slowing the team down whats missing and what do we build or buy next. As we scale youll take on broader ownership of that stack and the decisions around it.

What Youll Do

• Own Salesforce administration: data integrity field management record-triggered flows reports and dashboards

• Build and maintain integrations between Salesforce and the rest of the GTM stack (Amplemarket Unify marketing automation etc.)

• Set up and manage attribution making sure we know whats working and whats not

• Handle email infrastructure: domain setup inbox warmup deliverability monitoring

• Build automations that save the team time and reduce manual work across the pipeline

• Create and maintain reporting that Growth and Sales leadership use to make decisions

• Document processes and system configurations so the team isnt dependent on tribal knowledge

What Youll Bring

• 2-4 years of experience in B2B GTM operations revenue operations sales operations or a similar role

• Solid working knowledge of Salesforce you can build flows manage fields write reports and troubleshoot issues without hand-holding

• Experience integrating tools across a GTM stack (CRM sales engagement enrichment attribution)

• Comfortable with data: you spot inconsistencies you care about clean records and you know why it matters

• Detail-oriented and organized you can manage multiple requests from different teams without dropping things

• Founder mindset youre here to build something not maintain a process

Nice to Have

• Exposure to marketing automation platforms (e.g. Account Engagement / Pardot)

• Experience with Clay Amplemarket Unify or similar intent signal and sales engagement tools

• Familiarity with email deliverability and inbox warmup tooling

• Basic SQL or comfort pulling and manipulating data outside of CRM-native reporting

• Experience at an early-stage or high-growth company where you had to figure out the stack not just operate it

Why join us

• Opportunity to work at a high-growth AI startup backed by top investors.

• Rapidly growing and backed by top investors including a16z Y Combinator and Base10.

• Ownership & Autonomy - Take full ownership of projects and ship fast.

• Top-Tier Compensation - Competitive salary equity in a high-growth startup.

• Comprehensive Benefits - Healthcare dental vision coverage.

• Work With the Best - Join a world-class team of engineers and builders.

Our Operating Principles

Extreme Ownership

We take full responsibility for our work outcomes and team success. No excuses no blame-shifting if something needs fixing we own it and make it better. This means stepping up even when its not your job. If a ball is dropped we pick it up. If a customer is unhappy we fix it. If a process is broken we redesign it. We dont wait for someone else to solve it we lead with accountability and expect the same from those around us.

Craftsmanship

Putting care and intention into every task striving for excellence and taking deep ownership of the quality and outcome of your work. Craftsmanship means never settling for just fine. We sweat the details because details compound. Whether its a product feature an internal doc or a sales call we treat it as a reflection of our standards. We aim to deliver jaw-dropping customer experiences by being curious meticulous and proud of what we build even when nobodys watching.

We are majos
Be friendly & have fun with your coworkers. Always be genuine & honest but kind. Majo is our way of saying: be a good human. Be approachable helpful and warm. Were building something ambitious and its easier (and more fun) when we enjoy the ride together. We give feedback with kindness challenge each other with respect and celebrate wins together without ego.

Urgency with Focus
Create the highest impact in the shortest amount of time. Move fast but in the right direction. We operate with speed because time is our most limited resource. But speed without focus is chaos. We prioritize ruthlessly act decisively and stay aligned. We aim for high leverage: the biggest results from the simplest smartest actions. Were running a high-speed marathon not a sprint with no strategy.

Talent Density and Meritocracy
Hire only people who can raise the average; exceptional performance is the passing grade. Ability trumps seniority. We believe the best teams are built on talent density every hire should raise the bar. We reward contribution not titles or tenure. We give ownership to those who earn it and we all hold each other to a high standard. A-players want to work with other A-players thats how we win.

First-Principles Thinking
Strip a problem to physics-level facts ignore industry dogma rebuild the solution from scratch. We dont copy-paste solutions. We go back to basics ask why things are the way they are and rebuild from the ground up if needed. This mindset pushes us to innovate challenge stale assumptions and move faster than incumbents. Its how we build what others think is impossible.

The personal data provided in your application and during the selection process will be processed by Happyrobot Inc. acting as Data Controller.

By sending us your CV you consent to the processing of your personal data for the purpose of evaluating and selecting you as a candidate for the position. Your personal data will be treated confidentially and will only be used for the recruitment process of the selected job offer.

In relation to the period of conservation of your personal data these will be eliminated after three months of inactivity in compliance with the GDPR and legislation on the protection of personal data.

If you wish to exercise your rights of access rectification deletion portability or opposition in relation to your personal data you can do so through subject to the GDPR.

For more information visit submitting your request you confirm that you have read and understood this clause and that you agree to the processing of your personal data as described.