Associate Director Director, FATCA & CRS (Asia FCC)

Associate Director / Director FATCA & CRS

The Associate Director / Director FATCA & CRS is a senior leadership role within Asia Financial Crime Compliance responsible for providing strategic direction oversight and advisory leadership for the FATCA and CRS framework across both the Asia LifeCo Segment and GWAM businesses in Asia.

The role works in close partnership with Compliance teams Operations and Business Units across LifeCo and GWAM to ensure FATCA/CRS requirements are embedded effectively across the client lifecycle including onboarding eventtriggered reviews and periodic reviews in a manner that is regulatorily sound operationally practical and supportive of business objectives.

Position Responsibilities:

1. FATCA/CRS Framework Leadership Policy & Quality Oversight

• Provide regional leadership and strategic oversight for the FATCA/CRS framework across Asia covering both LifeCo and GWAM businesses including policies procedures and QA standards.

• Partner with Compliance Operations and Business Units to shape policy interpretation and implementation approaches aligned to Global standards while reflecting business differences.

• Ensure FATCA/CRS roles responsibilities and controls are clearly articulated across first and second line teams.

• Promote knowledge sharing coaching and sustainable quality improvement.

• What success looks like: A wellgoverned FATCA/CRS framework consistently applied across Asia LifeCo and GWAM.

2. Advisory Leadership Client Onboarding EventTriggered & Periodic Reviews

• Provide seniorlevel advisory support on FATCA/CRS matters arising from onboarding eventtriggered reviews and periodic reviews.

• Support proportionate consistent decisionmaking on complex or higherrisk FATCA/CRS cases.

• Act as an escalation point for material interpretation matters and crossborder considerations.

• What success looks like: Clear pragmatic FATCA/CRS advice enabling consistent outcomes and reduced rework.

3. Regional BAU Reporting Governance & Oversight

• Provide senior oversight of FATCA/CRS reporting advisory and governance activities across Asia for LifeCo and GWAM.

• Set expectations for reporting methodologies validation escalation and stakeholder communication.

• Oversee management information and dashboards for senior management and governance forums.

• What success looks like: Predictable wellcontrolled FATCA/CRS reporting supported by strong crossstakeholder collaboration.

4. FATCA / CRS Strategic Projects & CrossFunctional Leadership

• Act as the Asia senior lead for significant FATCA and CRSrelated strategic initiatives and regulatory change projects representing LifeCo and GWAM interests in Global and crossfunctional forums.

• Work closely with Compliance Operations Technology and Business Units to set regional priorities delivery strategies and implementation approaches.

• Translate evolving FATCA/CRS requirements and global standards into clear practical and actionable guidance across differing business models and client bases.

• Drive crossfunctional coordination to identify gaps clarify accountabilities and align delivery plans for regulatory uplift and strategic change initiatives.

• Sponsor project working groups communications and engagement activities across markets.

• What success looks like: FATCA/CRSrelated strategic initiatives delivered in a coordinated wellgoverned and sustainable manner with minimal reactive escalation.

Required Qualifications:

• 10 years of progressive experience in financial crime compliance tax reporting or regulatory advisory roles

• Strong handson FATCA and CRS expertise including senior advisory support across the client lifecycle

• Big 4 FATCA/CRS advisory experience (strongly preferred)

• Experience within insurance wealth management asset management or banking (highly desirable)

• A leader with strong regulatory judgment a pragmatic businessenabling mindset and an inclusive collaborative leadership style aligned with Manulife values

• Candidates with relatively less experience but strong capability and potential may be considered at the Associate Director level.

• Big 4 FATCA/CRS advisory experience (strongly preferred)

• Experience within insurance wealth management asset management or banking (highly desirable)

• A leader with strong regulatory judgment a pragmatic businessenabling mindset and an inclusive collaborative leadership style aligned with Manulife values

• Candidates with relatively less experience but strong capability and potential may be considered at the Associate Director level.

When you join our team:

This is an opportunity to shape trusted sustainable regulatory outcomes across Asia while advancing Manulifes purpose of making decisions easier and lives better.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .