Senior Director, Global Benefits

Serving the needs of all families with young childrenCarters Inc. is the largest North American apparel retailer exclusively for babies and young children encompassing Carters OshKosh Bgosh Skip*Hop and Little Planet brands. Meaningful work constant learning genuine people and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carters.

HOW YOULL MAKE AN IMPACT:
The Senior Director Global Benefits is responsible for leading the companys strategic direction and administrative program management for domestic and international benefits including Health & Welfare Retirement Community and additional benefits. This includes providing strategic leadership for Workers Compensation Leave of Absence HR policies and related communications.

The role reports to the VP Total Rewards HR Technology & Operations manages a team of 4 and is based in our Buckhead office (4 days a week on-site).

Strategy Administration and Compliance for Health & Welfare Retirement and Community Benefits (50%)

• Responsible for leading the Health & Welfare strategy renewals and vendor partner selections/oversight.
• Lead Health & Welfare and retirement plan administration for U.S. and Canada.
• Partner with in-country HR for strategic recommendations for Mexico and Asia.
• Leverage data to drive informed decision making around benefits and program strategy.
• Support employee wellbeing with benefits that meet a variety of needs and priorities while supporting employee their career journey.
• Serve as liaison to key internal partners including Payroll HR business partners HR Technology Finance and more.
• Monitor market trends best practices and legislative developments.
• Oversee budgeting audits and cost management for all benefits.
• Ensure compliance and ongoing awareness of laws regulations and trends affecting Health & Welfare benefits and Leaves of Absence and compliance with Company policies procedures and documents (e.g. plan documents SPDs SBCs SARs privacy/HIPAA practices 5500s). Ensure ACA administration/compliance in partnership with third party administrator.

Strategic Leadership for Leave of Absence and Workers Compensation programs (25%)

• Oversee Leave of Absence policies administration and compliance.
• Partner with Legal on complex Leave of Absence and ADA related consultations.
• Provide oversight of day-to-day management reporting and vendor partners for Workers Compensation claims and compliance.

Lead Benefits Communications Engagement & Special Projects (25%)

• Oversee strategy planning and implementation of multi-channel employee communications and engagement for all benefit plans throughout the employee lifecycle for U.S. and Canada.
• Responsible for benefit budgets invoices and payments reconciliations
• Manage HR Benefits and Time Off policies and related initiatives.
• Support special projects including cross-functional initiatives and potential acquisitions.
• Provide communications and training to HR leaders and employees.

WED LOVE TO HEAR FROM YOU IF:
Must have:

• 8 years of experience working in benefits; 5 years of experience managing and leading a team.
• Excellent customer service skills supporting both internal and external customers.
• Detail oriented with strong analytical skills.
• Innovative and process-improvement focused.
• Working knowledge of FMLA laws retirement plan rules and Health & Welfare/ACA regulations (e.g. ERISA HIPAA COBRA and ACA) with ongoing management of regulatory developments.

Preferred skills and experience:

• Bachelors degree; experience in a retail environment a plus
• Experience working with HRIS systems including Workday.
• Strong project management and strategic planning skills.
• Strong MS Office skills (especially Excel) with proven ability to quickly learn other required systems. HRIS (Workday) and Benefits Administration system experience preferred.

MAKE A CAREER AT CARTERS:

• Career Development: Success starts from within and we have several paths from which you can choose to enhance your career evolution. From Carters University to Toastmasters to mentorship programs and more we encourage you to utilize these tools to elevate your professional prowess.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin genetics disability age veteran status or any other status protected by federal state or local law.