The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agencys HR staff identified on the job listing or by dialing the Montana Relay at 711.
Montana Job Service Offices also offer services including assistance with submitting an online application.
State government does not discriminate based on race color national origin religion sex sexual orientation gender identity or expression pregnancy childbirth or medical conditions related to pregnancy or childbirth age physical or mental disability genetic information marital status creed political beliefs or affiliation veteran status military service retaliation or any other factor not related to merit and qualifications of an employee or applicant.What are we looking for
To thrive in this role from day one you should demonstrate the following:
Demonstrated critical thinking and analytical skill to assess business needs translate them into system requirements and perform system configurations to deliver effective business solutions.
Ability to learn and understand general system components data flows and basic integrations to analyze impacts workflows and support cross-functional collaboration.
Skilled at conducting gap and root-cause analysis and successfully communicating results to technical and non-technical audiences.
Experienced defining and executing test strategies for configurations that provide business solutions including creating and documenting standard operating procedures and/or incident response steps that are clear and repeatable.
Demonstrate ownership accountability and sound judgment in decision making while consistently delivering high-quality timely results amid competing priorities.
Proven ability taking initiative as a self-starter by actively leveraging available resources and continual learning.
If you have a combination of the skills listed and a willingness to learn and deliver excellent customer service we encourage you to submit a Resume and Cover Letter to apply! (Please Note: You do not need to complete the work experience or the education & certifications portion of the application process in our recruiting system. You only need to upload the requested documentation.)
What can you expect from us in return for your work with our agency
Other important information to be aware of:
This position requires the successful completion of a criminal background check.
Only online applications are accepted. By applying online you are able to receive updates and monitor the status of your application.
Why live in Helena Montana
Helena is surrounded by rolling hills and lofty mountains and is tucked below the Continental Divide.
It is a relatively quiet place to call home where small-town living collides with outdoor adventure.
Helena has a rich history and was originally founded as a gold camp during the Montana gold rush.
Why should you keep reading and consider working here
We know you have other work options but we ask you to consider working with us at the State of Montana Department of Administration. Our foundation of success is having effective working relationships built on mutual trust and respect. We will challenge you to be the best you can be and will work hard to provide a work environment that allows you to succeed.
What is this career opportunity
Step into a dynamic environment where innovation meets impact. Our Cloud Services team oversees a diverse suite of tools and technologies offering you the chance to engage in a broad range of meaningful workfrom system analysis solution design and configuration to change management user training and strategic communication. Whether youre passionate about solving complex problems or empowering users through technology this role provides the variety challenge and growth youre looking for.
This role requires a versatile professional with a strong blend of technical acumen analytical thinking and stakeholder engagement skills to support and optimize the State of Montanas Human Resources Information Systems (HRIS) Cloud Services. The position centers on leveraging cloud-based platforms such as Oracle Taleo Oracle Talent Management Cloud Oracle Learning Management Cloud and Oracle Service Cloud to enhance HR operations across state agencies by performing the following duties:
Analysis & Process Optimization
Document and map current business processes data flows and system interactions to establish a clear understanding of existing workflows.
Apply critical thinking and analytical skills to assess business needs and translate them into system requirements.
Perform gap analysis comparing current system capabilities to desired future state highlighting gaps between business needs and technical capabilities to determine best solution and implementation strategy.
System Configurations & Testing
Perform system configurations to add new features support new workflows or improve performance to support business requirements.
Define test strategies and plans for new configurations enhancements and integrations including scope types of tests and success criteria.
Execute test strategies in collaboration with technical and non-technical users to validate solutions and ensure systems work as designed and align with business goals.
Maintenance & Monitoring
Diagnose and resolve system issues perform root-cause analysis and coordinate resolution activities to restore normal operations.
Conduct end-to-end system analysis and testing to identify inefficiencies recommend improvements and assess the impact of system upgrades or modifications.
Track recurring incidents and trends to identify underlying systemic issues.
Documentation and Knowledge Transfer
Develop and maintain internal technical documentation and configuration records to retain organizational knowledge.
Document standard operating procedures and incident response steps so processes are repeatable.
Prepare or assist in the creation of training material that explain how to use systems and follow new workflows.
Job Location:
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
