Job Title: ServiceNow ITOM Architect
Job Location: Orlando FL (Remote)
Job Type: Contract
Job Description:
- Lead the design and architecture of ServiceNow ITOMServiceMapping solutions within enterprise environments
- Develop and implement strategies for ServiceNow ITOM modules including Service Mapping Discovery CMDB Connected Operations Cloud Observability Governance and Cloud Insights
- Collaborate with crossfunctional teams to ensure integration and alignment of ITOM solutions with business objectives
- Drive continuous improvement of ServiceNow ITOM processes and frameworks to optimize operational efficiency
- Provide technical leadership and guidance on best practices for ServiceNow ITOM architecture and deployment
- Analyze complex IT infrastructure and service dependencies to enhance service visibility and management
- Ensure compliance with industry standards and organizational policies in ITOM implementations
- Mentor and support junior team members in ServiceNow ITOM technologies and architecture principles
Roles and Responsibilities
- Own the endtoend architecture and implementation of ServiceNow ITOMServiceMapping projects
- Collaborate with stakeholders to capture and translate business requirements into technical solutions
- Oversee configuration customization and integration of ServiceNow ITOM modules to meet client needs Lead troubleshooting and resolution of technical issues related to Service Mapping and associated ITOM components
- Work closely with architects and platform teams to ensure scalable and maintainable solutions
- Develop and review technical documentation including architecture diagrams process workflows and implementation guides
- Conduct knowledge transfer sessions and training for internal teams and clients
- Stay updated with the latest ServiceNow ITOM features and industry trends to recommend improvements
- Manage relationships with clients and stakeholders to ensure project alignment and satisfaction
Skills
- Mandatory Skills : ServiceNow ITOM
Good to Have Skills : Service Mapping Event Management CMDB CSDM Discovery
Job Title: ServiceNow ITOM Architect Job Location: Orlando FL (Remote) Job Type: Contract Job Description: Lead the design and architecture of ServiceNow ITOMServiceMapping solutions within enterprise environments Develop and implement strategies for ServiceNow ITOM modules including Service Mapp...
Job Title: ServiceNow ITOM Architect
Job Location: Orlando FL (Remote)
Job Type: Contract
Job Description:
- Lead the design and architecture of ServiceNow ITOMServiceMapping solutions within enterprise environments
- Develop and implement strategies for ServiceNow ITOM modules including Service Mapping Discovery CMDB Connected Operations Cloud Observability Governance and Cloud Insights
- Collaborate with crossfunctional teams to ensure integration and alignment of ITOM solutions with business objectives
- Drive continuous improvement of ServiceNow ITOM processes and frameworks to optimize operational efficiency
- Provide technical leadership and guidance on best practices for ServiceNow ITOM architecture and deployment
- Analyze complex IT infrastructure and service dependencies to enhance service visibility and management
- Ensure compliance with industry standards and organizational policies in ITOM implementations
- Mentor and support junior team members in ServiceNow ITOM technologies and architecture principles
Roles and Responsibilities
- Own the endtoend architecture and implementation of ServiceNow ITOMServiceMapping projects
- Collaborate with stakeholders to capture and translate business requirements into technical solutions
- Oversee configuration customization and integration of ServiceNow ITOM modules to meet client needs Lead troubleshooting and resolution of technical issues related to Service Mapping and associated ITOM components
- Work closely with architects and platform teams to ensure scalable and maintainable solutions
- Develop and review technical documentation including architecture diagrams process workflows and implementation guides
- Conduct knowledge transfer sessions and training for internal teams and clients
- Stay updated with the latest ServiceNow ITOM features and industry trends to recommend improvements
- Manage relationships with clients and stakeholders to ensure project alignment and satisfaction
Skills
- Mandatory Skills : ServiceNow ITOM
Good to Have Skills : Service Mapping Event Management CMDB CSDM Discovery
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