Merchandising Manager
Job Summary
Key Responsibilities
Team Leadership & People Management
o Lead develop and mentor a team of PO Analysts and Senior Analysts setting clear expectations and
performance standards.
o Oversee workload planning prioritization and execution to ensure team efficiency and output quality.
o Drive a culture of accountability collaboration and continuous learning.
o Support hiring onboarding and ongoing training for new team members and system updates.
PO Strategy & End to End Operations Oversight
o Own the strategic direction and daily management of the PO creation and maintenance process across all
product categories.
o Ensure accuracy and compliance in PO creation revisions cancellations and lifecycle updates within
ERP/PO systems.
o Establish and monitor controls for data governance audit requirements and process integrity.
o Anticipate operational risks in production or delivery timelines and guide the team on mitigation actions.
Cross Functional & Vendor Leadership
o Serve as the primary operational liaison to Vendors Merchandising Planning Production and Supply Chain
leadership.
o Drive alignment on sourcing calendars production handoffs and PO related milestones.
o Escalate and resolve systemic or high impact PO discrepancies delivery risks and vendor performance
challenges.
o Lead communication of PO related updates exceptions and business impacts to senior stakeholders.
Operational Excellence Reporting & Insights
o Oversee the creation and enhancement of dashboards KPIs exception reporting and delivery performance
analytics.
o Translate PO performance insights into clear recommendations for senior leadership.
o Conduct and guide the team in root cause analysis of recurring PO issues or systemic failures.
o Partner with Data/Tech teams to improve reporting consistency and automation.
Process Ownership & Continuous Improvement
o Own and maintain PO related SOPs process maps and governance documentation.
o Identify inefficiencies in systems workflows or communication flows; champion improvements or
automation initiatives.
o Collaborate with Product/Tech teams on system enhancements UAT and requirements definition.
o Drive adoption of standard processes across vendors regions and product categories.
Core Qualifications
o Bachelors degree or equivalent experience required.
o 8 years of experience in merchandising operations product operations sourcing supply chain or related
retail functions.
o 4 years of experience managing teams or leading cross functional operations.
o Deep knowledge of PLM ERP or PO management systems; experience leading system transitions a plus.
o Strong analytical skills with proficiency in Excel (pivot tables XLOOKUP modeling) and dashboard/reporting
tools.
o Proven track record of managing complex operational workflows at scale.
o Strong vendor management experience across global markets and production calendars.
o Exceptional communication stakeholder management and problem solving abilities.
o Experience in retail apparel footwear accessories or home goods preferred.
Leadership Competencies
o Operational Rigor: Ensures accuracy controls and standardized execution across all PO processes.
o Strategic Problem Solving: Anticipates risks and provides forward thinking solutions.
o Cross Functional Influence: Navigates complex stakeholder environments with confidence and clarity.
o Team Development: Inspires develops and elevates talent across levels.
o Continuous Improvement Mindset: Drives simplification automation and excellence in every workflow.
Enjoy a rewarding career at Catalyst Brands Business Services where we offer a competitive benefits package a
vibrant work environment and the opportunity to make a difference at one of Americas most iconic retailers.
Benefits:
Team Leadership & People Management
o Lead develop and mentor a team of PO Analysts and Senior Analysts setting clear expectations and
performance standards.
o Oversee workload planning prioritization and execution to ensure team efficiency and output quality.
o Drive a culture of accountability collaboration and continuous learning.
o Support hiring onboarding and ongoing training for new team members and system updates.
PO Strategy & End to End Operations Oversight
o Own the strategic direction and daily management of the PO creation and maintenance process across all
product categories.
o Ensure accuracy and compliance in PO creation revisions cancellations and lifecycle updates within
ERP/PO systems.
o Establish and monitor controls for data governance audit requirements and process integrity.
o Anticipate operational risks in production or delivery timelines and guide the team on mitigation actions.
Cross Functional & Vendor Leadership
o Serve as the primary operational liaison to Vendors Merchandising Planning Production and Supply Chain
leadership.
o Drive alignment on sourcing calendars production handoffs and PO related milestones.
o Escalate and resolve systemic or high impact PO discrepancies delivery risks and vendor performance
challenges.
o Lead communication of PO related updates exceptions and business impacts to senior stakeholders.
Operational Excellence Reporting & Insights
o Oversee the creation and enhancement of dashboards KPIs exception reporting and delivery performance
analytics.
o Translate PO performance insights into clear recommendations for senior leadership.
o Conduct and guide the team in root cause analysis of recurring PO issues or systemic failures.
o Partner with Data/Tech teams to improve reporting consistency and automation.
Process Ownership & Continuous Improvement
o Own and maintain PO related SOPs process maps and governance documentation.
o Identify inefficiencies in systems workflows or communication flows; champion improvements or
automation initiatives.
o Collaborate with Product/Tech teams on system enhancements UAT and requirements definition.
o Drive adoption of standard processes across vendors regions and product categories.
Core Qualifications
o Bachelors degree or equivalent experience required.
o 8 years of experience in merchandising operations product operations sourcing supply chain or related
retail functions.
o 4 years of experience managing teams or leading cross functional operations.
o Deep knowledge of PLM ERP or PO management systems; experience leading system transitions a plus.
o Strong analytical skills with proficiency in Excel (pivot tables XLOOKUP modeling) and dashboard/reporting
tools.
o Proven track record of managing complex operational workflows at scale.
o Strong vendor management experience across global markets and production calendars.
o Exceptional communication stakeholder management and problem solving abilities.
o Experience in retail apparel footwear accessories or home goods preferred.
Leadership Competencies
o Operational Rigor: Ensures accuracy controls and standardized execution across all PO processes.
o Strategic Problem Solving: Anticipates risks and provides forward thinking solutions.
o Cross Functional Influence: Navigates complex stakeholder environments with confidence and clarity.
o Team Development: Inspires develops and elevates talent across levels.
o Continuous Improvement Mindset: Drives simplification automation and excellence in every workflow.
Enjoy a rewarding career at Catalyst Brands Business Services where we offer a competitive benefits package a
vibrant work environment and the opportunity to make a difference at one of Americas most iconic retailers.
Benefits:
Medical insurance coverage Accident insurance Life and Gratuity insurance Employee
assistance program creche/day care support adoption assistance program paid leaves maternity
leave paternity leave bereavement leave adoption leave compensatory leave free cab services(door
pick up and door drop)Ekin Care.
On-site amenities: Onsite sick/wellness room office doctor visits cafeteria services (free
lunch)tuck shop nursing/lactation room footstools for expecting mothers gym innovation
lab recreation room vibrant co-working spaces and meeting rooms.
Exciting location: Our office is located in one of Indias largest contiguous and most-well known
business parks. Spanning 15.2 msf Embassy Manyata is located in a prominent growth corridor which
connects the international airport to the city centre.
Opportunities for growth and development: We are committed to helping our employees growtheir
careers and develop their skills. We offer a variety of training and development programs as well as
opportunities for advancement.
Collaborative and supportive culture: We believe in creating a workplace where everyone feels valued
and respected. We encourage teamwork and collaboration and we are always looking for ways to
support our employees success.
assistance program creche/day care support adoption assistance program paid leaves maternity
leave paternity leave bereavement leave adoption leave compensatory leave free cab services(door
pick up and door drop)Ekin Care.
On-site amenities: Onsite sick/wellness room office doctor visits cafeteria services (free
lunch)tuck shop nursing/lactation room footstools for expecting mothers gym innovation
lab recreation room vibrant co-working spaces and meeting rooms.
Exciting location: Our office is located in one of Indias largest contiguous and most-well known
business parks. Spanning 15.2 msf Embassy Manyata is located in a prominent growth corridor which
connects the international airport to the city centre.
Opportunities for growth and development: We are committed to helping our employees growtheir
careers and develop their skills. We offer a variety of training and development programs as well as
opportunities for advancement.
Collaborative and supportive culture: We believe in creating a workplace where everyone feels valued
and respected. We encourage teamwork and collaboration and we are always looking for ways to
support our employees success.
Shift:
8 AM to 5 PM
12 PM to 11 PM
2 PM to 1 AM ( in rare case)
12 PM to 11 PM
2 PM to 1 AM ( in rare case)
Cabs will be provided.