- Order management including EDI ordering (Idoc corrections issue resolution for EDI related problems)
- Handling all incoming customer queries and requests
- Continuously improving service levels in collaboration with the internal teams and other parts of the business to strive for excellence in a highly competitive environment
- Being responsible for proper communication between Client and customers
- Maximising customer satisfaction level and order entry accuracy
Order management including EDI ordering (Idoc corrections issue resolution for EDI related problems) Handling all incoming customer queries and requests Continuously improving service levels in collaboration with the internal teams and other parts of the business to strive for excellence in a highl...
- Order management including EDI ordering (Idoc corrections issue resolution for EDI related problems)
- Handling all incoming customer queries and requests
- Continuously improving service levels in collaboration with the internal teams and other parts of the business to strive for excellence in a highly competitive environment
- Being responsible for proper communication between Client and customers
- Maximising customer satisfaction level and order entry accuracy
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