Order Management Analyst L6
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Order management including EDI ordering (Idoc corrections issue resolution for EDI related problems)
- Handling all incoming customer queries and requests
- Continuously improving service levels in collaboration with the internal teams and other parts of the business to strive for excellence in a highly competitive environment
- Being responsible for proper communication between Client and customers
- Maximising customer satisfaction level and order entry accuracy