Director, Decision Science Analytics DAMT

Why USAA

At USAA our mission is to empower our members to achieve financial security through highly competitive products exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA where our core values honesty integrity loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

About the Team

Data wins. At USAA were building a high-performance Data Analytics Monitoring & Tools (DAMT) program embedded within our P&C Underwriting and Product Development organization and we need the talent to make it happen. The DAMT team is modernizing how we deploy models enable pricing decisions and re-architect the data and tooling ecosystem that powers our Pricing & Underwriting factory. This is not a back-office function and it is not a finished one. We are in build mode the problems are real the path isnt always clear and the teammates around you matter as much as the tools in your hands. If ambiguity energizes you collaboration is your default and you do your best work when the answer isnt obvious this is your team.

Position Summary

Leads and develops a highly analytical staff that provides decision support for business areas across the association. As a strategic partner to the business this leader will stand up and scale a systematized analytics and decision-support factory that connects data models tooling and business processes into a repeatable delivery engine.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio TX Plano TX Phoenix AZ Colorado Springs CO Charlotte NC Chesapeake VA or Tampa FL.

Relocation assistance is not available for this position.

What youll do:

• As a strategic partner leads or collaborates with other analytical leaders in executing the strategic direction of the business using mathematical and statistical techniques and/or innovative/quantitative analytical approaches.
• Develops team reputation as highly skilled experts in the area of decision science support.
• Oversees and coordinates analytical tasks which include the evaluation of the business problem analytical methodology validation documentation and presentation of findings and recommendations.
• Monitors understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions.
• Identifies additional resource needs ranging from IT investments 3rd party support or additional analysts and provides business rationale and justification for additional needs.
• Understands the business direction environment and strategies to set the analytic direction and creates strategy to execute the approach that will influence business and drive change.
• Leads the effort and/or partners with analytics teams to build USAA core analytics capabilities and processes.
• Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting development retention coaching and support performance management and managerial activities.
• Assigns and or Serves as a mentor for mathematical skills and statistical techniques and guides teams to use the appropriate approaches to drive fact-based decision-making.
• Maintains and innovates knowledge of data analysis tools data visualization developing analysis queries and procedures in SQL SAS BI tools or other analysis software and relevant industry data & methods and ability to connect external insights to business problems.
• Researches and pursues the latest and/or industry leading practices in data and analytics (Ex: Cloud Data Mining Python Neural Networks Sensor data IoT Streaming/NRT data) to advance the overall DSA community knowledge.
• Identifies opportunities to continue to learn in the data and analytics space whether informal (e.g. Coursera Udemy Kaggle Code Up etc.) or formal ( or advanced coursework).
• Works with IT/CTO partners to advance new data and platforms that correspond to evolving skill sets.
• Ensures risks associated with business activities are effectively identified measured monitored and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelors degree in quantitative analytics field such as Economics Finance Statistics Mathematics Actuarial Sciences Operations Research Data and/or Business Analysis Data Science or other quantitative discipline; OR 4 years of related experience in statistics mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 8 years of experience in a decision support analytic function OR Advanced degree in relevant discipline 6 years of experience in a decision support analytic function.
• 3 years of direct team lead or management experience.
• Demonstrates expert skills in mathematical and statistical techniques and approaches used to influence Business Strategy with fact-based decision-making to all levels of leadership up to senior executive levels.
• Modernizes knowledge of data analysis tools data visualization developing analysis queries and procedures in SQL SAS BI tools or other analysis software and relevant industry data & methods and ability to connect external insights to business problems.
• Experience with new and emerging data sets and incorporation (data wrangling data munging) into new insights.

What sets you apart:

• US military experience through military service or a military spouse/domestic partner
• P&C Personal Lines experience in pricing underwriting or product development domain credibility that earns trust with business partners from day one.
• Proven track record building or scaling a delivery-focused analytics program in a large matrixed organization.
• Exceptional communicator with a demonstrated ability to influence senior stakeholders through advice and counsel not just data.
• Systems thinker and creative problem solver connects analytical strategy technical infrastructure and business outcomes into a coherent path forward.
• Experience leading teams embedded within agile/IT delivery models (SAFe Scrum or similar).
• Demonstrated ability to develop high-performance talent where results not activity are the standard.
• Familiarity with data and tooling modernization initiatives such as model deployment pipelines or pricing ecosystems.

Compensation range: The salary range for this position is: $164780 - $29610.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e. H-1B TN STEM OPT Training Plans etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical financial and emotional wellness. These benefits include comprehensive medical dental and vision plans 401(k) pension life insurance parental benefits adoption assistance paid time off program with paid holidays plus 16 paid volunteer hours and various wellness programs. Additionally our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits visit our benefits page on .

Applications for this position are accepted on an ongoing basis this posting will remain open until the position is filled. Thus interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.