Vice President – Technology Operations

Our story

At Alight we believe a companys success starts with its people. At our core we Champion People help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight.

Our Values:

Champion People be empathetic and help create a place where everyone belongs.

Grow with purpose Be inspired by our higher calling of improving lives.

Be Alight act with integrity be real and empower others.

Its why were so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health wealth wellbeing absence management and navigation.

With a comprehensive total rewards package continuing education and training and tremendous potential with a growing global organization Alight is the perfect place to put your passion to work.

Join our team if you Champion People want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Alight requires all virtual interviews to be conducted on video.

Role:

Vice President Technology Operations

Location:Chennai or Delhi NCR

Role Overview

Alight is seeking a senior technology executive to lead all technology operations in India. This leader will have end to end accountability for India based technology colleagues and operations including engineering IT operations and security overseeing a workforce of 1000 technology professionals across the country.

This role is central to the companys ability to scale modernize and deliver reliably. The leader serves as thesingle point of accountability for India technology execution operating in close partnership with global technology leadership and business stakeholders. The leader will balancelocal operational ownershipwithenterprise technology priorities ensuring engineering excellence talent health compliance and scale.

This is a highly visible role requiring strong people leadership operational rigor and the ability to operate effectively in a global matrixed environment.

Key Responsibilities

India Technology Leadership & Operations

• Own overall health performance and scalability of technology operations in India.
• Lead and manage a large multidisciplinary workforce including engineering IT operations and security.
• Ensure operational stability delivery predictability and execution discipline across all Indiabased technology teams.
• Primary escalation point for India specific operational people and risk issues.

Global Leadership & Stakeholder Management

• Operate as a core member of the Global Technology Leadership Team.
• Partner closely with global product engineering operations and security leaders.
• Communicate clearly and credibly with executive leadership on performance risks and outcomes.
• Enable effective matrix collaboration without diluting accountability.

Execution Accountability

• Translate global technology priorities into clear executable plans for India teams.
• Drive delivery rigor across engineering and operations (planning estimation quality and accountability).
• Surface risks tradeoffs and capacity constraints early; drive timely resolution.
• Ensure consistency in engineering and operational practices while enabling speed and innovation.

IT Operations & Security

• Oversee Indiabased IT operations including infrastructure enduser computing service delivery and reliability.
• Ensure strong security posture in partnership with global security leadership including compliance with local regulations.
• Partner with global teams on incident management resiliency and operational maturity.

People Talent & Culture

• Build lead and retain a strong senior leadership bench in India.
• Drive consistent performance management talent development and succession planning.
• Ensure a strong inclusive culture aligned to enterprise values and operating standards.
• Partner closely with HR on hiring strategy workforce planning compensation alignment and retention.

This role will be judged on throughput quality and predictability. Success in this role will be measured by:

• Improved delivery predictability and engineering throughput
• Reduction in production incidents and faster recovery times
• Successful scaling of India technology teams aligned to business growth
• Strong talent outcomes including leadership bench strength and retention
• Measurable cost and productivity improvements

Qualifications & Experience

• 20 years of technology leadership experience includingsenior rolesmanaging large complex organizations.
• Proven experience leadinglarge engineering organizations at scale.
• Strong background intechnology operations software engineering SDLC and execution rigor.
• Experience operating inglobal matrixed environmentswith senior stakeholders.
• Deep understanding of India technology talent market and operating dynamics.
• Demonstrated ability to lead through change transformation and growth.
• Strong executive presence judgment and communication skills.

Benefits

We offer programs and plans for a healthy mind body wallet and life because its important our benefits care for the whole person. Options include a variety of health coverage options wellbeing and support programs retirement vacation and sick leave maternity paternity & adoption leave continuing education and training as well as several voluntary benefit options.

By applying for a position with Alight you understand that should you be made an offer it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation education verification employment verification and criminal check search against global sanctions and government watch lists credit check and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued respected and supported. We know that diverse teams are stronger more innovative and more successful.

At Alight we welcome and embrace all individuals regardless of their background and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter more inclusive future.

As part of this commitment Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring reasonable accommodation is needed please contact .

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex race color religion creed national origin ancestry age physical or mental disability medical condition pregnancy marital or domestic partner status citizenship military or veteran status sexual orientation gender gender identity or expression genetic information or any other legally protected characteristics or conduct covered by federal state or local addition we take affirmative action to employ disabled persons disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs practices and observances unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries partners or purchasers of Alight business units.

We offer you a competitive total rewards package continuing education & training and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries partners or purchasers of Alight business units.