Will Sales Consultant
Pretoria - South Africa
Department:
Job Summary
Responsible for engaging with clients to promote and sell services relating to wills/last testaments. This role involves conducting client consultations reviewing wills ensuring compliance with legal and regulatory standards while achieving individual sales targets.
Key Responsibilities:
- Client Consultations and Sales:
- Engage with clients to understand their estate planning needs and provide tailored solutions.
- Promote and sell wills services achieving individual sales targets.
- Conduct telephonic consultations to identify upsell opportunities.
- Generate and present accurate quotes to clients ensuring clarity and transparency.
- Customer Relationship Management:
- Build and maintain strong relationships with clients ensuring their satisfaction and trust.
- Address client queries and concerns promptly and professionally.
- Maintain accurate records of client interactions and sales activities in the CRM system.
- Compliance and Legal Documentation:
- Ensure all sales activities and documentation comply with legal and regulatory standards.
- Collaborate with legal partners to finalize and deliver wills to clients.
- Ensure that all client information and documents are handled with confidentiality and integrity.
- Performance and Reporting:
- Meet or exceed individual and team sales targets as set by the Sales Manager.
- Track and report on personal sales performance providing feedback to the Sales Manager.
- Participate in daily buzz sessions and team meetings to share best practices and insights.
- Professional Development:
- Stay updated on industry trends estate planning regulations and best practices.
- Attend training sessions and workshops to enhance product knowledge and sales skills.
- Matric Certification.
- RE5 and FAIS qualifications are required (e.g. NQF5 Wealth Management).
- Relevant certifications in estate planning or financial planning will be advantageous.
- A tertiary qualification in Business Law or a related field is advantageous.
- Experience in selling both long term and short-term products are highly desirable.
- Proven track record of achieving sales targets.
- Availability to work Saturdays (9:00 AM to 12:00 PM) upon special request.
- At least one late shift per week from 10:00 AM to 7:00 PM.
Required Experience:
Contract