Premium Audit Supervisor

Company

Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidaries of Clearbrook Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence.

Job Description

Premium Audit Supervisor Job Description

The Premium Audit Supervisor is responsible for overseeing the day-to-day operations of the premium audit team ensuring timely accurate and compliant audits of policyholders. This role supervises audit staff including analysts and coordinators manages workflow ensures quality control and provides training and support to direct reports. This position reports to the Premium Audit Manager. The supervisor plays a critical role in maintaining audit standards and fostering team development while helping the audit department meet their goals.

The primary duties and responsibilities of the role are:

• Team Leadership and Supervision
  • Supervise a team of audit analysts audit coordinator internal auditors and audit vendors
  • Monitor and manage workloads audit assignments and productivity levels to ensure timely audit completion
  • Provide guidance coaching and performance feedback to audit staff
  • Assist in recruiting onboarding and training new team members

• Audit Oversight and Quality Control
  • Review audits for accuracy completeness and compliance with Rockwoods internal guidelines and regulatory guidelines
  • Address and resolve escalated audit disputes or customer concerns
  • Collaborate with the Premium Audit Manager to develop and implement audit policies and procedures.

• Process Improvement
  • Identify opportunities to streamline audit processes and improve efficiency and quality
  • Assist with automation efforts system enhancements and audit tool implementation as needed or available
  • Maintain awareness of regulatory and industry changes affecting premium audit premium audit practices
    

• Reporting and Communication
  • Prepare regular reports on audit performance metrics and team productivity
  • Communicate effectively with internal departments agents and policyholders
  • Support the Premium Audit Manager in strategic planning budgeting and audit program development

Qualifications:

• Bachelors degree in Accounting Finance Business Administration or equivalent experience

• Strong knowledge of workers compensation general liability and commercial premium audit practices

• Minimum 4 years of premium audit experience; PAAS ISO or NCCI coursework preferred

• Experience managing thirdparty premium audit vendors

• Solid management fundamentals: scheduling prioritizing coaching and performance feedback

• Excellent attention to detail communication and timemanagement skills

• Highly collaborative solutionfocused and able to thrive in a fastchanging environment

• Proven ability to deliver results work independently and exercise sound judgment

• Committed to continuous learning and professional development

• Strong talent mindset: able to identify hire develop and mentor team members

• Teamoriented leader who builds morale empowers others and supports succession planning

• Skilled at resolving conflicts objectively and communicating thoughtful wellprepared feedback

• Demonstrates curiosity selfawareness and a collaborative working style