Risk Operations Analyst Internship
Job Summary
Please reference the schedule and minimum qualifications listed below before applying.
If you need assistance with filling out our application form or during any phase of the application interview or employment process please notify our Human Resources Team at option 1 or email and every reasonable effort will be made to accommodate your needs in a timely manner.
Job Summary
Admin supportJob Description
LOCATION
Mountain America Center -In Office:
9800 S Monroe St
Sandy UT 84070
SCHEDULE
Part-time:25-35 Hours per week
JOB DESCRIPTION
To be effective an individual must be able to perform each job duty successfully.
The Risk Operations Analyst Intern supports the Risk Operations department by building reporting dashboards preparing operational metrics and reviewing processes for control gaps. The intern works under supervision and contributes to reporting analysis and documentation used by Fraud Disputes Recovery and Risk Operations.
KNOWLEDGE SKILLS and ABILITIES
The requirements listed are representative of the knowledge skills and/or abilities.Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential job functions.
Build reporting dashboards that support Risk Operations performance monitoring.
Prepare and update operational KPIs and KRIs used by Risk Operations leadership.
Analyze trends in fraud disputes and operational performance.
Review procedures and process documentation toidentifygaps or inconsistencies.
Support process mapping and control validation work.
Assistwith data extraction and basic SQL queries under supervision.
Prepare summary reports for use by management and internal partners.
Maintainaccuratedocumentation that aligns with internal governance standards.
Perform other duties as assigned.
Experience
Coursework or project experience in data analysis or process analysis.
Experience with dashboards or analytics tools such as Excel and Power BI.
Experience working with data visualization tools used in coursework or projects.
Experience with SQL in an academic setting is preferred.
Python skills are aniceto have.
Education
Current enrollment in a bachelors program in one of these areas:
Information Systems
Data Analytics
Finance
Accounting
Business
Economics
Computer Science
Completion of coursework in data analysis statistics or information systems is preferred.
Computer/Office Equipment Skills
General computer operating skills.
Fluent knowledge in Microsoft Office (Outlook Teams Word and Excel).
Basic report buildingData modeling at an introductory levelData visualization tools used in coursework or projectsData and QueryingSQL at a basic academic levelPython is a nice to have
Managerial Responsibility
Has no supervisory/managerial responsibilities
Language Skills
Must have the ability to readunderstandand carry out instructions in written and oral form.
PHYSICAL ABILITIES / WORKING CONDITIONS
Physical Demands
Ability to talk hear sit use hands to handle orfeelandreach withhands and arms consistently. Ability to stand walk kneel and crouch occasionally
Vision Requirements
Close vision (clear visionat 20 inches or less) Distance Vision (clear visionat 20 feet or more)
Weight Lifted or Force Exerted
Ability tolift upto 10 pounds consistently and up to 50 pounds occasionally
Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.
Required Experience:
Intern